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Northern Arizona Healthcare

Nonprofit health system serving northern Arizona

Mental Health Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeFlagstaff, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required for the Mental Health Tech role.
  • An associate degree is preferred for the Mental Health Tech or Certified Mental Health Tech role.
  • A bachelor's degree in psychology, social work, criminal justice, or a related health and human services field is required for the Lead Mental Health Tech role.
  • A Mental Health Tech should have at least two years of experience in behavioral health or a related health field; this experience is preferred.
  • A Certified Mental Health Tech or Lead Mental Health Tech must have at least two years of experience in behavioral health or a healthcare-related field.
  • Certified Mental Health Tech and Lead Mental Health Tech candidates must hold an unrestricted Certified Nursing Assistant certificate.
  • Crisis Prevention Intervention certification is required within three months of hire.
  • American Heart Association Basic Life Support certification is required within 30 days of hire.
  • A fingerprint clearance card application number is required upon hire, and the fingerprint clearance card is required within 90 days of hire.
  • Colleagues must understand computers and be competent in using computers and basic software programs.

Responsibilities

  • Provide direct and indirect patient care as an active member of the treatment team under Registered Nurse supervision, supporting patients' personal care and comfort and maintaining a safe, clean environment.
  • Recognize and respond to patient-care priorities and take accountability for patient safety while on duty.
  • Follow suicide and elopement precautions, conduct meticulous contraband checks, and perform patient observation checks at 15-minute or clinically directed random intervals.
  • Evaluate patients' vital signs daily or as clinically needed.
  • Facilitate patient groups, including morning check-in and evening wrap-up groups.
  • Participate in shift reports, sharing relevant behavioral observations with Registered Nurses, counselors, and psychiatrists.
  • Assist Registered Nurses with skin checks, issue unit clothing and hygiene supplies, and orient new patient admissions to the unit.
  • Set appropriate limits with patients and assist with activities of daily living, including personal hygiene, while teaching patients proper hygiene.
  • Use crisis-intervention techniques as needed, including verbal de-escalation and physical hands-on approaches such as applying mechanical restraints.
  • Advocate for patients and uphold their rights while maintaining a safe, clean, therapeutic environment.
  • Search patients, their belongings, and their rooms routinely for contraband.
  • Facilitate a positive therapeutic environment, deliver scheduled groups and activities, and maintain consistent and predictable milieu structure.
  • Apply sound therapeutic practices in observation and decision-making, and provide feedback to nurses and program staff to support treatment plans and goals.
  • Model and teach appropriate social skills to patients.
  • Maintain safety during meals, visits, and phone times, and establish effective therapeutic relationships with psychotic, demented, and other alternatively functioning patients to support treatment goals.
  • Support a learning environment grounded in evidence-based practice and research; pursue personal development and engage professionally with peers and students.
  • Collaborate with peers and healthcare providers and participate in ongoing in-service training and educational seminars.
  • Mentor and educate colleagues and students.
  • Complete and maintain patient documentation and records in the electronic medical record, including timely documentation of assessments, interventions, entries, and patient responses.
  • Keep required certifications and licenses valid and current before expiration.
  • Complete mandatory company modules and role-specific training within required timeframes.
  • Report safety incidents promptly using the Midas/RDE tool, attend safety training, work safely, monitor the work environment for safety issues, and ensure others work safely.
  • Follow regulatory and organizational standards for patient care and safety, as well as hospital and departmental policies and procedures.
  • Remain current with company policies affecting the employee's area of responsibility and practice in a safe and cost-effective manner.

Desired Qualifications

  • An associate degree is preferred for the Mental Health Tech or Certified Mental Health Tech role.
  • At least two years of experience in behavioral health or a related health field is preferred for a Mental Health Tech.

About the Company

Northern Arizona Healthcare

Nonprofit health system serving northern Arizona

Northern Arizona Healthcare is a nonprofit health system serving patients across northern Arizona through hospitals and outpatient clinics. Its network includes Flagstaff Medical Center and Verde Valley Medical Center, alongside services for routine visits, specialist treatment and recovery. Flagstaff Medical Center operates the region's state-designated Level 1 Trauma Center, while clinics bring care closer to communities beyond the hospitals. The system also runs air and ground medical transport and supports rural access through telemedicine, serving patients regardless of their ability to pay. Northern Arizona Healthcare is headquartered in Flagstaff, Arizona.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Flagstaff, AZ
Founded
Not listed

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