Full-Time

Pharmacy Technician 2

Updated on 9/4/2026

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$26.25 - $35.33/hr

+ Shift differentials + Call pay + Premium pay + Overtime pay

Cambridge, MA, USA

In Person

Bachelor's

Category
Medical, Clinical & Veterinary (1)
Required Skills
Epic (EHR)
Inventory Management
Quality Assurance (QA)

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Requirements
  • The candidate must be 18 years or older.
  • The candidate must have a High School Diploma or Equivalent.
  • The candidate must hold one of the following Massachusetts licenses: Pharmacy Technician License, Pharmacy Trainee License, or Pharmacy Intern license.
  • The candidate must hold a CPhT or equivalent National Technician Certification.
  • The candidate must consistently promote the organization's WE CARE values of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity.
  • The candidate must demonstrate commitment and actions that value diversity and contribute to an inclusive working and learning environment.
  • The candidate must be able to stand and walk for prolonged periods of time.
  • All staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Under the direct supervision of a pharmacist, process prescription orders in a timely manner and retrieve, count, measure, and prepare medications, solutions, ointments, and other compounds as directed.
  • Fill, pick up, and deliver patient-specific medication, including packing, processing, and tracking orders and delivering medications to appropriate areas in a timely manner.
  • Obtain information for new prescriptions and medication reconciliation purposes accurately and in accordance with the law.
  • Refer clinician and customer clinical questions to a pharmacist in a timely manner.
  • Retrieve and file pharmacy prescriptions, records, and logs in the appropriate files and in accordance with the law.
  • Prepare, label, and deliver medications accurately and safely using systems such as Pyxis and Epic.
  • Maintain inventory, check expiration dates, and ensure proper storage of pharmaceuticals and supplies.
  • Assist in receiving orders, compounding non-sterile mixtures, and pre-packaging medications.
  • Handle hazardous medications and waste according to safety protocols and personal protective equipment guidelines.
  • Support pharmacists with medication preparation, phone calls, and documentation.
  • Conduct routine inspections of medication areas and participate in quality assurance activities.
  • Train new technicians and pharmacy students and contribute to process improvements and departmental standards.
  • Assist with the enrollment process for patient support programs, when applicable.
  • Participate in quality initiatives and process improvement efforts involving prescription requests, prior authorizations, and education for providers, staff, and pharmacy updates.
  • Maintain knowledge of department policies and procedures and assist with reviews or revisions.
  • Support change initiatives by adjusting work responsibilities in response to new structures, processes, requirements, or culture.
  • Build trusting working relationships with patients to identify strengths and barriers to medication access and support individualized, patient-centered care plans.
  • Adapt to changing departmental needs by assisting team members, floating, adjusting assignments, and working on compliance projects.
  • Perform other duties as assigned.
Desired Qualifications
  • Knowledge of Epic.
  • Two to five years of experience in a hospital setting.
  • Previous experience with quality assurance.
  • Knowledge and experience with medication reconciliation and 340B compliance and policies.
  • Previous experience with information systems, prescription prior authorizations, inventory management, and prescription home delivery.
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.