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Toss

Fintech super-app for payments and banking

General Affairs Manager

Facilities ManagementConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • At least five years of broad experience across general affairs, with expertise in multiple areas.
  • Ability to proactively identify and address internal customers’ needs without being asked.
  • Ability to communicate smoothly with internal customers while understanding the distinction between differences of opinion and errors.
  • Courage to make decisions for the benefit of all Toss employees rather than an individual internal customer or personal work outcomes.

Responsibilities

  • Improve compliance management and internal control systems, including organizing company seal management and ensuring internal control processes operate reliably.
  • Regularly assess compliance risks across general affairs work and collaborate with related departments to establish response guidelines.
  • Plan smart workplaces, continuously assess office conditions, and propose and execute data-based improvements to space-use efficiency.
  • Systematize access-control permissions and maintain high-quality physical security services.
  • Manage company-wide rental assets and office equipment from introduction through disposal, using operational data to reduce unnecessary costs and establish efficient management processes.
  • Operate employee benefits processes, including family-event support and welfare spaces, and continuously improve services using employee feedback.
  • Analyze employee requests and resolve recurring issues by identifying their root causes.
  • Plan the general affairs operating budget, monitor spending, and identify cost-saving opportunities.
  • Communicate proactively with vendors supporting the work environment and manage service quality using regular service-level agreement performance metrics.
  • Lead tool adoption and process improvements to increase the productivity of the general affairs team.
  • Define the service level for the community center and maintain its operations in optimal condition.

Desired Qualifications

  • Experience identifying and carrying out work needed in a growing organization.

About the Company

Toss

Fintech super-app for payments and banking

Toss is a South Korean financial services platform that started as a peer-to-peer money transfer service and has grown into a digital 'super app' for personal finance. Its products are accessed through one mobile interface that unifies bank accounts, credit cards, loans, investments, and other financial services, including its own Toss Bank and Toss Securities. It differentiates itself by offering a broad, integrated ecosystem—combining digital banking, asset management, and brokerage services under one roof and running its own banking and securities units. Its goal is to become the leading consumer finance platform in South Korea while expanding its user base globally.

Company size
1,001-5,000
Company stage
Series G
Total funding
$1.5B
Headquarters
Seoul, South Korea
Founded
2011

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