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Medtronic

Medical device maker advancing therapies

Surgical Specialist

Implementation & Technical Account ManagementPosted on Nov 10
Full-timeSacramento, CA, USA

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 1 year of work experience is required.
  • The candidate must be located within 50 miles of Sacramento, California.
  • A valid driver's license issued by one of the 50 states and a clean driving record are required.
  • The role requires approximately 25% travel, with travel up to 50% when necessary, including overnight and/or weekend travel.

Responsibilities

  • Provide real-time procedural assistance for Surgical Centers of Therapy in the aligned territory.
  • Provide technical expertise and troubleshooting support to ensure successful product usage.
  • Serve as a resource for physicians and surgical teams in the operating room.
  • Act as a primary point of contact for customer inquiries during on-site procedures.
  • Communicate clearly between customers and colleagues.
  • Identify and report concerns and opportunities to the aligned Surgical Account Manager.
  • Perform equipment and software upgrades as required.
  • Conduct equipment fleet audits to ensure optimal product performance and compliance.
  • Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.
  • Support Resident Labs, Medical Education courses, Regional Peer Education, and Continuing Education programs.
  • Assist the Surgical Account Manager and Specialists with product trials, implementation, and conversion initiatives.
  • Provide on-site support for regional conversions and product adoption strategies.
  • Maintain accurate tracking and availability of surgical products for smooth procedure execution.
  • Ensure inventory levels meet customer and operational needs.
  • Achieve or exceed sales objectives by driving product utilization and customer engagement.
  • Secure base business and expand new accounts through procedural support.
  • Generate and track leads in Salesforce to support growth and business expansion.

Desired Qualifications

  • A strong clinical background, specifically in the operating room, is highly recommended but not required.
  • Relevant clinical or hospital experience is preferred.
  • Strong computer skills, including Microsoft Office, PowerPoint, and Microsoft Teams, are preferred.
  • The ability to develop and present complex product demonstrations is preferred.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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