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Teleperformance Spain

Runs multilingual customer support and sales services

Sales Development Representative with French

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€22.8k /yr

About the Job

Requirements

  • French proficiency at C2 level.
  • Ability to speak and write English fluently and idiomatically.
  • At least 1 year of experience in sales development, inside sales, or sales outbound.
  • A bachelor's degree.
  • Strong written and verbal communication skills, including active listening.
  • Proficiency with customer relationship management software such as Salesforce and productivity tools such as Google Suite.

Responsibilities

  • Conduct research to identify and build a pipeline of potential education clients that fit the ideal customer profile.
  • Engage prospects through scheduled calls, cold calls, emails, and social media outreach to initiate conversations and build interest.
  • Ask targeted questions to uncover prospective clients' needs, pain points, and alignment with the benefits of Chrome solutions.
  • Work with Google and internal teams to understand product offerings and provide insights to improve lead generation strategies.
  • Track and update lead fields in Salesforce and other systems to ensure a seamless handoff to the sales team.
  • Update Salesforce, follow cadences, and return prospective customers' calls accurately.
  • Manage the full sales qualification process, including qualifying customers using BANT, ANUM, or similar criteria, converting them into an opportunity, and passing them to the appropriate sales channel.

Desired Qualifications

  • Direct vital or professional experience with the educational sector in the market regions.
  • Process excellence, including systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
  • Collaboration, including working effectively with others and sharing ideas and resources to achieve common goals.
  • Communication through exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
  • Emotional intelligence, including understanding and managing one's own emotions and those of others to foster positive relationships and enhance the impact of actions.
  • Open-mindedness, including considering and appreciating diverse perspectives and ideas to foster collaboration.
  • Critical thinking, including evaluating information and arguments to make informed decisions based on data insights.
  • Solution orientation, including approaching problems and challenges with a focus on practical and effective solutions.
  • Entrepreneurship, including innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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