Director – AI Strategy & Business Transformation

Position Summary

Sonexus™ Access and Patient Support is the patient services division of Cardinal Health Biopharma Solutions, supporting biopharmaceutical manufacturers, healthcare providers and patients across complex therapy access and treatment journeys. Our mission is to simplify and strengthen patient access by connecting strategy, operations and technology into solutions that perform in the real world. We collaborate with biopharmaceutical manufacturers to navigate complexity, scale with confidence and deliver timely, sustainable access to therapies that improve patients’ lives.

The Director, AI Strategy & Business Transformation is responsible for turning AI and business transformation strategy into measurable results. This leader will own and drive the AI and transformation roadmap, translating business priorities, emerging technologies, and operational opportunities into improvements in growth, productivity, quality, employee experience, client value, and patient access.

 This is a people-leader and strategy-through-execution role, responsible for building and leading a high performing team focused on AI transformation, organizational readiness, adoption, and change across the

business.  This role reports to the VP/GM.

The Director will partner closely with Operations, IT, Product & Delivery, Advanced Analytics, PMO and enterprise COE teams to move AI-driven initiatives from concept and business case through solution design, implementation, adoption, value realization, and scale.

While technology teams retain accountability for architecture, engineering, security, and technical delivery, this leader will connect business priorities with technology execution and work across functional boundaries to remove barriers and deliver outcomes.

The Director will also lead the people and operating-model aspects of transformation, helping leaders and teams redesign workflows, build AI fluency, adopt new ways of working, and sustain change.

Location: Sonexus™ Access and Patient Support Headquarters in Dallas, Texas preferred. Candidates located outside the Dallas area must be able to travel to Dallas approximately twice per month for in-person leadership meetings, team collaboration, and key business activities.

Responsibilities

• Own and drive execution of the AI and business transformation roadmap, aligning priorities with business strategy, operational needs, client opportunities, and enterprise direction
• Identify and prioritize AI, automation, digital, data, and technology-enabled opportunities based on business value, feasibility, scalability, and strategic alignment
• Develop business cases, investment recommendations, success measures, and governance for priority transformation initiatives
• Lead high-priority initiatives from concept through implementation, adoption, value realization, and scale.
• Partner closely with Operations, IT, Product & Delivery, Advanced Analytics, PMO and enterprise COE teams to translate business needs into scalable solutions
• Actively engage in solution design and execution as needed, working across functional boundaries to resolve dependencies, challenge constraints, and maintain momentum
• Ensure transformation initiatives deliver measurable business outcomes, including productivity, quality, capacity, growth, employee experience, client value, and patient experience
• Lead change-management strategies that address leadership alignment, communications, training, workflow redesign, adoption, and sustainability
• Build AI fluency and transformation capabilities across the organization, helping leaders and teams adopt new technologies and ways of working
• Lead, coach, and develop a high-performing team, establishing clear priorities, accountabilities, and measures of success
• Serve as a trusted advisor to senior leadership and represent Sonexus™ Access and Patient Support in appropriate Cardinal Health AI, innovation, and transformation forums
• Support client-facing strategy and solution discussions where AI and transformation capabilities can strengthen the client value proposition.

Qualifications

• Bachelor’s degree or equivalent relevant experience preferred
• Experience leading complex business transformation, digital modernization, automation, and AI-enabled initiatives within healthcare organizations, ideally across patient services, pharmaceutical manufacturing, specialty pharmacy, or pharmacy benefit management (PBM) environments
• Demonstrated ability to move initiatives from strategy and business case through implementation, adoption, value realization, and scale
• Experience leading and developing teams in a complex, matrixed organization
• Strong business and financial acumen, including developing business cases, prioritizing investments, and measuring ROI
• Technical fluency across AI, automation, data, analytics, and digital platforms, with the ability to effectively bridge business and technology teams
• Proven ability to influence senior leaders, lead cross-functional teams, navigate ambiguity, and drive decisions across organizational boundaries
• Experience leading organizational change associated with technology-enabled transformation
• Strong executive communication, presentation, facilitation, and relationship-management skills
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment
• Experience in healthcare, patient services, patient access, specialty pharmacy, life sciences, or pharmaceutical services
• Experience implementing or scaling AI-enabled workflows, automation, analytics, or digital capabilities.
• Experience supporting client-facing strategy, solutions, or implementations
• Relevant certifications in AI transformation, program management, agile delivery, digital transformation, or change management
• Dallas, Texas-based preferred; candidates outside the area must be able to travel approximately twice monthly

 Anticipated salary range: $118,200 – $199,980

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/30/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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