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BENTELER

Global metal processing for automotive components

IT Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeShreveport, LA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • An associate degree in IT or a related field, or an equivalent combination of education and experience, is required.
  • At least one year of proven experience as an IT technician is required.
  • Experience with an IT ticket system is required; ServiceNow is preferred.
  • Experience with software distribution is required; Microsoft Intune is preferred.
  • Experience with Office and Production IT is required; production-environment experience is preferred.
  • Experience with industrial printers, industrial scanners, and user support in an industrial environment is required.
  • Strong communication, time management, planning, and organizational skills are required.

Responsibilities

  • Ensure IT systems, tools, and procedures comply with BENTELER IT Security policies and standards.
  • Implement operational procedures for local IT services.
  • Administer, document, and optimize local IT infrastructure services at a basic level.
  • Monitor local IT infrastructure services to prevent incidents and proactively report potential risks.
  • Coordinate external suppliers.
  • Execute second-level support services, including supporting users with standard Windows applications, communicating with the BENTELER Service Desk, and creating and tracking service request tickets and incidents.
  • When directed, install standard BENTELER hardware, phones, and production printers.
  • Move hardware and install hardware into cabinets.

About the Company

BENTELER

Global metal processing for automotive components

BENTELER is a global metal-processing company that designs, manufactures, and distributes safety-related automotive components, modules, tailor-made steel tubes, and solutions for energy and mechanical engineering. Its products are created in-house and delivered worldwide, covering vehicle components, modules, steel tubes, and integrated systems that support automotive and energy applications. The company distinguishes itself through a long history dating to 1876, a broad global footprint with about 20,000 employees at around 90 locations, and a division structure that spans Automotive Components, Automotive Modules, Steel/Tube, and HOLON to offer end-to-end parts and systems. Its goal is to provide first-class service and solutions globally, guided by values of courage, ambition, and respect, while growing revenues to meet customer needs in automotive technology, energy, and mechanical engineering.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$661.1M
Headquarters
Salzburg, Austria
Founded
1876

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