Full-Time

Marketing Service Representative

Affinitiv

Affinitiv

201-500 employees

Marketing technology

Data & Analytics

Junior

Tampa, FL, USA

Required Skills
Marketing
HTML/CSS
Requirements
  • Bachelor's Degree or equivalent industry experience in marketing preferred
  • 2+ years of customer experience preferred
  • Attention to detail and error-free proofreading skills
  • Proficient at using Microsoft Office Word and Excel
  • HTML knowledge preferred
  • Ability to deliver high-quality results in a deadline-driven environment
  • Troubleshooting skills
  • Strong organizational, time management, and process management skills
  • Data entry with accuracy and speed
  • Professional communication over the phone and in person
  • Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc)
  • Collaborative in nature and ability to consult cross-functionally with other departments
Responsibilities
  • Develop a solid base knowledge of all Affinitiv products and solutions managed by the Marketing Services Team
  • Establish strong lines of communication with Client Success Consultant Team to ensure client needs and requirements are met
  • Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the products and solutions you support
  • Perform with consistency, efficiency and a sense of urgency
  • Escalate problems and issues as necessary through the proper channels
  • Understand your impact on the success of the client relationship and consistently exceed client expectations
  • Act as a team player and support others toward the success of the team
  • Engage team members with professionalism and respect

Affinitiv's mission is to drive the next generation customer experience by partnering with the automotive ecosystem to accelerate retailer performance and inspire loyalty

Company Stage

Private

Total Funding

N/A

Headquarters

Deer Park, Illinois

Founded

2016

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-3%

2 year growth

-5%

Benefits

Work from Here - Our work from here policy allows for remote working and gives team members a choice to collaborate in person as leaders can hold meetings on campus.

Medical, Dental, & Vision Insurance - Health benefits at Affinitiv begin your first day of employment. There is no waiting period. Optional insurance for your furry family members available.

Generous PTO, 9 paid holidays, 8 hours of VTO - Affinitiv offers annual PTO, plus 9 paid holidays, and 8 hours of Volunteer Time Off (VTO).

Professional Development - We believe in growing our organization through our people. Highlights of our growing professional development program include a leadership development training series open to all employees and a true feedback culture.

Flexible Spending Accounts - Company matching HSA plan as well as flexible spending on dependent care. For selected plans Affinitiv provides an annual HSA match of $500 for individuals and $1000 for family plans.

401(k) - Work hard, play hard, plan hard. Affinitiv matches 50% up to 6%. There is no waiting period to get started.