Relativity

Cloud-based e-discovery platform for legal

Product Manager - Enrichment

Technical Product ManagementConfirmed live in the last 24 hours

Full-time

About the Job

Requirements

At least 3 years of experience in product management building custom software.
A bachelor's degree in business, computer science, engineering, or design, or comparable work experience.

Responsibilities

Drive the short- and long-term roadmap of the document conversion and enrichment teams by working closely with internal and external end users, engineering, enablement, sales teams, and other customer-focused teams.
Work with other data enrichment product managers and stakeholders to create cohesive, intuitive enrichment architecture that improves the user experience of processing and other enrichment consumers in the product.
Collaborate with sales and marketing to increase adoption of document conversion technology and create artifacts that articulate the benefits of document conversion and enrichment.
Help Relativity enablement teams ensure customers have successful experiences and act with urgency to address barriers to adoption.
Connect with external and internal customers to understand their workflows and needs and validate approaches to addressing them.
Prioritize the most pressing customer problems based on their impact and outcomes.
Communicate with engineering, user researchers, and designers about workflows and end-user needs across segments and personas.
Provide product and workflow recommendations grounded in customer empathy and customer data.
Communicate user needs to engineering teams and internal stakeholders to drive alignment on product vision.
Conduct user and competitive research for the products.
Develop an in-depth business and technical understanding of the product suite and communicate it clearly to internal stakeholders and clients.
Own the product roadmap and backlog, evaluate input from internal experts, and decide which features the team should build.
Work directly with Product Leads to build product strategy and goals.
Track and report key product metrics and expected outcomes.
Facilitate communication across internal stakeholders, communicate the rationale for product decisions, gain team and leadership buy-in, and clarify and resolve conflicts around product vision.
Work with Engineering counterparts to ensure products meet scalability, reliability, usability, observability, efficiency, and performance standards.
Understand cloud platform architecture and communicate with development team members to make informed product development decisions.
Understand technical challenges and incident root causes and propose effective solutions.
Engage in technical discussions with Engineering Managers and Technical Architects about the implications of future work for the product and customers.
Break down large projects into iterative releases and create implementation plans with measurable milestone results.
Create alignment with cross-functional teams to solve problems together.
Translate validated designs and analysis into story cards with acceptance criteria.
Develop internal- and external-facing go-to-market content, product documentation, and release notes.

Desired Qualifications

Proven experience in product management for developer-facing platform products, preferably spanning native libraries, distributed messaging systems, and workflow orchestration infrastructure.
Solid understanding of the software development lifecycle and Agile methodology.
Familiarity and comfort with data, including the ability to use data to analyze and monitor product health, set goals, back up assumptions, and track success.
Experience solving highly complex problems involving systems and interactions.
Proven ability to validate solutions and deliver features from inception to delivery.
Ability to focus on details while aligning strategy with broader objectives.
Strong written and verbal communication and presentation skills.

Posting Type

Hybrid

Job Overview

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. 

The Product Management team is looking for a Product Manager to lead the roadmap and success of Relativity’s document conversion and enrichment technology to drive efficiency in litigation review. These areas of the product are responsible for many enrichments in Processing, Imaging, PDF Production/App and drive many document transformations for review.

A successful candidate must be energized by building deep customer empathy, collaborating with design, development, discovering opportunities through data analysis and inquiry with customers, creating and communicating progress through leading indicators, developing strong fluency in cloud architecture and adjacent technologies, and navigating ambiguity given the technology’s pace of change.

Job Description and Requirements

In this role, you will:

Drive short- and long-term roadmapofdocumentconversion andenrichment teamsby working closelywithboth internal and externalendusers,engineering,enablement,salesteamsand other customer-focused teams.

Work with otherdata enrichmentproduct managers and stakeholders to createcohesive, intuitiveenrichment architecture neededto improveuser experience ofprocessingand otherenrichmentconsumers in the product.

Collaborate with sales and marketing to increaseadoptionofdocument conversion technologyand create artifacts that articulatebenefitsof document conversion and enrichment.

Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption.

Role Responsibilities

Customer Centric:

Connect withexternalandinternal customersto gain a deep understanding of their workflows and needs andvalidateour approach to addressing them.

Ensure we are solving the most pressing problems of our customers. The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role.

Speakto internal stakeholders including engineering, user researchers, and designersabout the variety of workflows and end user needs we see across segments and personas.

Provide product andworkflowsrecommendations grounded in both customer empathy and customer data.

Communicate our user needs toengineeringteams and other internal stakeholders to drive alignment internally on product vision.

Conductuser and competitive research for their product(s)

Product Leadership:

Possess an in-depth understanding of our product suite.Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand.

Own the product roadmap and backlog for your product(s).Listen to different internal experts to understand the impact, butinthe end decide the features that your team should build.

Work directly with Product Leads to help build a strategy and goals for their product(s).

Track andreportson key product metrics that are relevant to your domain and expected outcomes.

Act as a leader,facilitatingcommunication across internal stakeholders and effectively communicate ‘why’ and gain buy-in from the team and Leadership.Beresponsible forclarifying and resolving conflicts around your product vision.

Technical Leadership

Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability, reliability, usability, observability,efficiencyand performance standards.

Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions aboutthe productdevelopment.

Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause ofincidentsand propose effective solutions for them.

Engage indeep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers.

Product Implementation

Break down large projects into iterative releases. Create and share product implementation plans with measurable results for each milestone.

Anticipate the need to create alignment with cross-functional teams to solve problems together.

Help theteam totranslate validated designs and analysis into story cards with acceptance criteria.

Develop external and internal facing go-to-market content including product documentation and release notes.

Preferredqualifications:

Proven experience in product management for developer-facing platform products, preferably spanning native libraries, distributed messaging systems,andworkflow orchestration infrastructure.

Solid understanding of software development lifecycle and agile

Familiarity and comfort with data, includingabilityto use data to analyze andmonitorproduct health, set goals, back up assumptions, and track success.

Excited and curious abouthighly complexproblems, systems, and interactions

A team player with proven ability tovalidatesolutions and deliver features frominceptionto delivery

You focus on the details, but focus your strategy on the big picture objectives

Excellent communicator and presenter, both written and verbal

Minimum qualifications:

3+ years of experience in product management building custom software

Bachelor's degree in business, Computer Science, Engineering, or Design or comparable work experience.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$115,000 and $173,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Agile Methodology, Cross-Functional Teamwork, Market Research, Market Strategy, Product Lifecycle, Product Lifecycle Management (PLM), Product Management, Product Strategies, Stakeholder Management, Team Leadership

About the Company

Relativity

Cloud-based e-discovery platform for legal

Relativity is a tech company that provides e-discovery software through a cloud-based platform called RelativityOne. It helps corporations, law firms, and government agencies identify, collect, and produce electronically stored information (ESI) for legal cases, investigations, and regulatory compliance. The platform guides users through all phases of e-discovery: legal hold, data collection, early case assessment, processing, review, production, and analytics, using a subscription model and optional custom integrations via the Relativity App Hub. The company differentiates itself with an end-to-end, cloud-based solution that supports a broad ecosystem of integrations, along with a strong emphasis on community learning and ongoing training. Its goal is to enable organizations to manage and analyze large data volumes efficiently for legal and regulatory purposes while fostering inclusion and giving back to the community.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $845M
Headquarters: Chicago, IL
Founded: 2001

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