A

Amazing Lash Studios

Eyelash extension salon with trained specialists

Assistant General Manager - Sales / Operations/Training Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeEl Paso, TX, USAIn-person

About the Job

Requirements

  • Experience in management, including experience as a sales manager, operations manager, or general manager.
  • Must have a cosmetology or esthetician license.
  • Must have lash extension experience.
  • Must be able to lead a team in an organized and efficient way, ensuring operations run smoothly and staff are motivated.
  • Must be able to implement structure, policies, and procedures.
  • Must be customer-service oriented.
  • Must be highly organized and able to multitask in a fast-paced environment.
  • Must be able to identify and solve problems, set expectations and goals, and delegate.
  • Must have strong verbal and written communication skills and interpersonal skills to communicate confidently with internal personnel and customers.
  • Must have strong project and goal management skills.
  • Must have experience with social media platforms, including Instagram, Facebook, Yelp, Google Business, TikTok, and Hootsuite.
  • Must be able to work flexible days and hours, including nights, weekends, and holidays, and be on call during all operational hours, seven days a week.
  • Must be a competent trainer and motivator.
  • Must have experience in social media platforms including Instagram, Facebook, Yelp, Google Business, TikTok, and Hootsuite.

Responsibilities

  • Assist management with studio operations.
  • Ensure a high level of service and execution of organizational standards.
  • Act as the main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed.
  • Act as the stylist trainer by providing monthly evaluations, new-hire training, ongoing mentoring, and training on new services.
  • Manage and motivate personal, team, and individual membership and retail sales goals to set, achieve, and exceed targets.
  • Assist the studio owner and director with daily operations.
  • Conduct new-hire training for front desk staff and service providers.
  • Conduct monthly employee evaluations.
  • Participate in continuing education and staff training.
  • Assist in setting and achieving studio revenue and productivity goals.
  • Create and implement the studio’s social media presence and marketing strategies on a daily, weekly, and monthly basis.
  • Respond to and address all client reviews.
  • Create a friendly, high-energy environment for guests and staff by motivating, greeting, assisting, and responding promptly to customer and staff questions and needs.
  • Model desired staff behaviors related to membership sales, customer service, cash management, retail sales, member retention, staff interaction, and guest follow-up.
  • Maintain service quality by communicating organizational standards and policies.
  • Coach and train sales associates, customer-service staff, estheticians, and cosmetologists on sales and operations processes.
  • Oversee and manage membership retention.
  • Manage sales associate schedules.
  • Ensure studio policies and procedures are followed and executed.
  • Manage inventory.
  • Maintain a clean studio.

Desired Qualifications

  • Salon experience is a plus.

About the Company

Amazing Lash Studios

Eyelash extension salon with trained specialists

Amazing Lash Studio provides eyelash extensions to enhance the appearance of natural lashes. Its service involves professionally applying eyelash extensions to create a longer, fuller, and darker lash line, with emphasis on safety and comfort. The company differentiates itself through a carefully selected team of trained stylists who work under master trainers and maintain medical-backed qualifications, aiming to uphold high ethical standards and consistent, high-quality results. The goal is to be a leader in the beauty industry by delivering precise, long-lasting lash enhancements and exceptional customer service, backed by rigorous training and safe products.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Scottsdale, AZ
Founded
2013

Recently Posted Jobs

Explore more opportunities at Amazing Lash Studios

See more jobs