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Nordstrom

Full-line department store retailer

Seasonal Commission Sales

Retail SalesConfirmed live in the last 24 hours
Full-timeScottsdale, AZ, USA$15.40 /hrIn-person

About the Job

Requirements

  • Have a genuine passion for fashion, styling, and customer experience.
  • Use a self-motivated, goal-oriented approach and have a track record of hitting targets.
  • Have strong communication and relationship-building skills with a wide range of customers.
  • Have a team-first mindset and look for ways to help teammates and the department succeed.
  • Be comfortable using technology and digital selling tools.
  • Be able to prioritize and stay organized in a fast-paced, high-volume environment.
  • Be flexible to work varied hours based on business needs.
  • Be able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequently use hands for grasping, fine manipulation, pushing, and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn trust and drive loyalty.
  • Set and achieve personal sales goals and stay accountable to results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Show up for the team each shift, communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Commit to a flexible schedule that meets business needs, including evenings, weekends, and peak periods.
  • Build lasting customer relationships using the 2-2-2 Method by following up 2 days, 2 weeks, and 2 months after a purchase, enrolling customers in Nordy Club, and using the Personal Book to track customers and personalize outreach.
  • In the At Home department, provide personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories using product knowledge, design awareness, and a consultative sales approach.
  • Support customers through life events such as moving, entertaining, seasonal updates, and home redecorating.
  • Work hours that vary by week according to business needs, including evenings, weekends, and holiday or event shifts; occasionally support other departments.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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