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Dealer Tire

Delivers tire sales and maintenance analytics

Integration Specialist

IT OperationsConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • An associate degree, bachelor's degree, or equivalent relevant business experience is required.
  • Knowledge of file types and formats, including X12, EDIFACT, XML, CSV, and flat files is required.
  • Experience with programming languages and techniques such as Java, Python, and scripting is required.
  • Experience supporting, implementing, or maintaining Electronic Data Interchange (EDI) and integration solutions is required.
  • Working knowledge of EDI documents, including 810, 850, and 856 transaction sets, is required.
  • Experience with communication methods including FTP, SFTP, AS2, APIs, and web services is required.
  • Demonstrated ability to identify and implement process improvements is required.
  • Strong communication, collaboration, facilitation, and problem-solving skills are required.
  • Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines with minimal supervision is required.
  • The position requires sitting for long periods and continuous viewing from and inputting data to a computer screen.
  • Applicants must pass a pre-employment drug screening before beginning work.

Responsibilities

  • Design, develop, manage, maintain, and support translation maps, application programs, batch scripts, and integration points to meet business and trading partner requirements.
  • Perform system configuration, mapping, testing, and management for EDI and integration-based transactions and processes.
  • Interact with network engineering, application development, and database administration functions to ensure EDI systems are available, reliable, and scalable to meet business demands.
  • Research, recommend, implement, and support enhancements that improve the sustainability, reliability, and performance of core integration systems.
  • Coordinate, implement, and communicate the organization's EDI and integration systems with users, including inbound and outbound document receiving, delivery and tracking, process audits, document mapping, service providers, and integration points.
  • Maintain and execute EDI-related production processes and procedures, including development activities, change requests, and enterprise integration projects.
  • Support trading partners, business users, service providers, and IT staff; identify potential issues, respond to error messages, troubleshoot problems, and implement resolutions.
  • Analyze issues and recommend and implement modifications to EDI and integration systems to improve efficiencies, reliability, and performance.
  • Monitor EDI and integration files to ensure successful and timely receipt and transmission of data.
  • Participate in and support design and code reviews to ensure EDI and integration team standards, documentation, change management processes, and best practices are followed.
  • Monitor the health of EDI and integration systems, take appropriate corrective actions, and report incidents to management.
  • Assist with and support the establishment and implementation of policies, procedures, and technologies to ensure EDI and integration system security.
  • Develop and maintain EDI process documentation, training materials, and systems documentation.
  • Work closely with functional groups to ensure project tasks are completed accurately, on time, and with quality.
  • Document project tasks, scope boundaries, high-level requirements, and other project-related information as needed.
  • Partner with functional staff to develop training materials for EDI and integration-related workflow processes and IT systems.
  • Analyze business workflow processes across EDI and integration transactions executed by the company.
  • Interact with business users to identify workflow process modifications and enhancement opportunities across functional areas.
  • Document and model workflow processes and associated data, including current-state and future-state processes.
  • Participate in the development and continuous improvement of business analysis standards and guidelines related to EDI and integration activities.
  • Document high-level and detailed business requirements related to EDI workflows, business rules, and data requirements.
  • Communicate business requirements effectively to IT staff.
  • Collaborate on IT projects with business and technical teams to clarify requirements, answer questions, and resolve issues.
  • Partner with team members to develop and maintain audits and controls used to monitor the daily transmission and collection of EDI and integration files.
  • Support trading partner onboarding, enrollment, and ongoing relationship management.
  • Monitor relationships with customers, vendors, and third-party partners to ensure successful EDI and integration operations.
  • Assist users of EDI and integration documents and processes in reviewing business requirements.
  • Collaborate with functional staff to develop user acceptance testing objectives, test plans, and test scripts to ensure business requirements are achieved.
  • Perform system testing and user acceptance testing of IT system changes.
  • Review and maintain technical analysis documents, technical designs, test scripts, and test results to ensure requirements are understood and addressed completely, correctly, and consistently.
  • Participate in unit and integrated system test reviews with IT staff as appropriate.
  • Apply established mechanisms for tracking business requirements throughout the project lifecycle to verify that all requirements have been addressed.
  • Support change management procedures used to control project scope.
  • Facilitate documentation and approval of business and technical requirement changes throughout project execution.
  • Provide timely and accurate time and status reporting.
  • Adhere to security policies and procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience using integration tools such as Axway B2Bi, Axway APIM, Gentran Integration Suite, or similar integration platforms is preferred.
  • For Associate-level candidates, 0–3 years of relevant EDI or integration experience is preferred.
  • For mid-level Integration Specialist candidates, 3 or more years of relevant EDI or integration experience is preferred.
  • Experience working directly with trading partners, vendors, and third-party service providers is preferred.
  • Experience leading troubleshooting efforts, implementations, or integration-related projects is preferred.

About the Company

Dealer Tire

Delivers tire sales and maintenance analytics

Dealer Tire helps auto manufacturers and dealers grow their tire and light maintenance business. It builds a deep understanding of tire customers and translates that knowledge into actionable intelligence for franchised automobile dealers, identifying opportunities to increase sales and improve customer satisfaction. The company collaborates with partners on every aspect of the business—channel analysis, strategy, delivery, support, training, and sales—then repeats the process to keep improving. Its goal is to grow partners’ tire and light maintenance revenue by turning customer insights into practical actions that boost sales and customer satisfaction.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$158M
Headquarters
Cleveland, OH
Founded
1999

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