S

speakit

Digital dictation and speech recognition solutions

Dutch Customer Support Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Portugal

About the Job

Requirements

  • Native-level Dutch and fluent English at B2 level are required.
  • Customer support experience is a plus, not required.
  • A high school diploma or completed vocational training is required.
  • Applicants must have EU citizenship or a valid work permit for Portugal.

Responsibilities

  • Engage with customers by phone and email to provide product and service support.
  • Review, decide, and process client requests efficiently.
  • Identify opportunities to improve the customer journey.
  • Share insights with internal teams to enhance product and service quality.

Desired Qualifications

  • Customer support experience is a plus.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

Recently Posted Jobs

Explore more opportunities at speakit

See more jobs