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IHG

Global hotel company

Hostess at Intercontinental Dubai Marina

Full-TimeDeadline 10/31/26
No salary listed
Junior
Dubai - United Arab Emirates
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • At least 2 years of experience in a similar role.
  • Strong communication skills and the ability to stay calm under pressure.
  • Passion for hospitality and food, with a focus on guest satisfaction.
  • Ability to manage team operations, inventory, and financial tasks.
  • A positive, approachable personality with a hands-on leadership style.
Responsibilities
  • Handle phone calls and customer queries about the restaurant and menu, and take reservations.
  • Ensure that each guest feels welcome and comfortable and is served promptly, politely, and efficiently during meal seating.
  • Seat guests and take initial drink orders as needed to ensure ideal speed of service.
  • Engage with guests to ensure they are happy with the food and service.
  • Assist the restaurant manager with all aspects of the restaurant's daily operation.
  • Respond to complaints and help resolve them.
  • Help with other positions in the restaurant as needed.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Total Funding

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Headquarters

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