speakit

Digital dictation and speech recognition solutions

German Social Media Content Moderator

Customer SupportConfirmed live in the last 24 hours

Full-timeLisbon, Portugal

About the Job

Requirements

Native or proficient German at C2 level.
Advanced verbal and written English.
Strong communication skills, including phone conversation, attentive listening, and writing skills.
Desire to learn and advance, with curiosity and problem-solving ability.
Must hold EU citizenship.
Must be a local candidate or willing to relocate to Lisbon, Portugal.

Responsibilities

Provide B2B support to small and medium-sized businesses via chat, email, and phone.
Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain.
Provide pre- and post-sales support for all self-service products.
Offer recommendations for common B2B problems or frequently asked questions.
Maintain and ensure a high level of customer satisfaction.
Identify trends and solve problems facing multiple small and medium-sized business clients.
Provide customer insights and feedback from B2B clients to engineering.

Desired Qualifications

Experience with online advertising products and social media.

German Social Media Content Moderator - Lisbon

speakit · Lisbon, Portugal · Full-time · Posted 2022-09-22

Workplace: on_site

Department: German

Description

Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities:

Provide B2B support to small and medium-sized businesses via chat, email, and phone
Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
Provide pre and post-sales support for all self-service products
Offer recommendations to common B2B problems or frequently asked questions
Maintain and ensure a high level of customer satisfaction
Identify trends and solve problems facing multiple SMB clients
Provide customer insights and feedback from our B2B clients to engineering

Requirements

Native or proficient level of German (C2)
Advanced level of English both verbal and written
Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
Desire to learn and advance, be a curious investigator and problem solver
Experience with online advertising products and social media will be considered a plus
Must hold EU citizenship
Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits

Competitive salary (1.300€ gross (house excluded) or 1000€ gross (house + expenses included)
Extra productivity bonuses
First-class ongoing training and development
Career development opportunities
Multicultural and modern working environment
Sports
Relocation package covered

And of course, if you are located outside Portugal or Lisbon...The relocation package is covered!

Flight ticket to Portugal
Cab fare from the Airport to your hotel
Hotel accommodation

Only CVS in English will be reviewed

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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