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Walmart

Sells groceries and essentials in stores and online

Coach Operations Manager Trainee

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMandan, ND, USAIn-person

About the Job

Requirements

  • At least two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required training and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, providing feedback, and communicating and collaborating with associates about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, provide clear expectations and guidance, implement business solutions, and communicate business objectives effectively to teams.
  • Model and demonstrate customer service standards by following the One Best Way service model and supporting customer service initiatives, including community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies; and provide process-improvement leadership to maintain a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit and loss statements, assisting with budgeting, forecasting, and expense control, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to mitigate shrink and meet sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives to meet customer and business needs; communicate goals and objectives; build accountability and measure results; identify improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Ensure compliance with company policies and procedures and support its mission, values, and standards of ethics and integrity by implementing action plans, supporting the Open Door Policy, and providing direction and guidance in business processes and practices.
  • Build high-performing teams, embrace differences, foster belonging, and create opportunities for associates to thrive.
  • Work collaboratively, build trusting relationships, and communicate effectively to motivate and influence others.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain high standards of integrity, ethics, and compliance; model company values; hold self and others accountable; and support sustainability and community-giving initiatives.
  • Deliver results while prioritizing customers, adapting to how, where, and when they shop, and applying the everyday low price and everyday low cost business models.
  • Use data, insights, and analysis to make decisions and balance short- and long-term priorities while considering customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, calculated risk-taking, resilience, and learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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