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Tencent

Global tech conglomerate: social, gaming, cloud

Senior Gateway Operations Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree or higher in a computer-related field is required.
  • More than three years of experience in large-scale system operation and maintenance is required.
  • Familiarity with operation and maintenance specifications is required.
  • Familiarity with Linux or Unix operating systems is required.
  • Proficiency in at least one of Python or shell programming languages is required.
  • Knowledge of networking, storage, security, and computer architecture is required.
  • Experience managing server clusters is required.
  • Familiarity with the basic structure of Internet products is required.
  • Clear logical thinking and the ability to learn business logic quickly are required.
  • Strong problem analysis and summarization skills are required.
  • A strong sense of responsibility, service orientation, teamwork, and the ability to work under pressure are required.

Responsibilities

  • Own end-to-end operations of the overseas Elastic IP and load balancing gateway platform.
  • Resolve user support tickets, deploy software, participate in on-call rotations, and manage critical incidents.
  • Maintain 24/7 security and reliability for the production environment.
  • Proactively identify and optimize problems that arise in the work.

Desired Qualifications

  • Experience tuning Linux systems is preferred.
  • Experience in Internet product development or operations and maintenance is preferred.

About the Company

Tencent

Global tech conglomerate: social, gaming, cloud

Tencent is a Chinese tech group that runs major consumer platforms, online gaming, music and video streaming, fintech services, and cloud/enterprise software. Its products include Weixin/WeChat and QQ for messaging and social features with integrated payments, Tencent Cloud for AI and cloud infrastructure, and a large portfolio of games (in-house titles and stakes in studios like Riot Games and Epic Games). It differentiates itself through a massive global user base, a broad, interconnected ecosystem, and deep investments across gaming, media, fintech, and cloud, creating synergies across consumer and enterprise offerings. Its goal is to connect people and businesses through a comprehensive digital platform, expanding its services and AI-powered tools at scale.

Company size
10,001+
Company stage
IPO
Headquarters
Shenzhen, China
Founded
1998

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