A

Advocate Health Care

Nonprofit health system delivering comprehensive care

Logistics Technician

Picking & PackingUpdated on Nov 6
Full-timeChicago, IL, USA$19.80 - $29.70

About the Job

Requirements

  • A high school diploma is required.
  • Twelve months of experience is required; stocking or receiving experience is preferred.
  • Experience with mainframe or personal computer systems is required.
  • Good communication and customer-relations skills are required.
  • Good organizational and math skills are required.
  • Computer literacy is required.
  • The ability to prioritize workflow and adapt quickly to change is required.
  • The ability to demonstrate critical thinking is required.
  • The ability to lift up to 35 pounds without assistance is required. For lifts over 35 pounds, lifting equipment or assistance from another associate is expected when available; unique lifting and movement situations are assessed case by case.

Responsibilities

  • Maintain assigned 2-Bin inventory locations, keeping inventory in the appropriate bins, rooms organized, and the 2-Bin standard intact; ensure stock is correctly placed, bins remain in the room, and areas are free of debris.
  • Pick and pull regularly scheduled inventory to replenish assigned locations with 100% accuracy, and deliver replenishment orders to the correct 2-Bin locations.
  • Restock 2-Bins with picked items in the appropriate bins and perform cycle counts to ensure inventory accuracy.
  • Check for expired products, replace them with appropriate products, and adjust counts through cycle counting.
  • Perform supplemental restocking when requested.
  • Collect empty bins and product returns from assigned locations, return products to General Stores, and stage them in the return location with the required paperwork and signature for credit.
  • Perform monthly 2-Bin inventories for designated locations or as assigned.
  • Use DemandTrack regularly to assess and track inventory velocity and usage, and make PAR adjustment recommendations to the Supply Chain leader.
  • Use the designated automation for General Stores cycle counts scheduled by the Supply Chain Leader.
  • Use receiving and distribution chain-of-custody automation to document incoming shipments and outgoing General Stores issues through delivery to point-of-care locations, following the established process.
  • Use automation to pick, issue, deliver, credit, and administer General Stores products, including crash carts, inventory carts, and other assigned inventory locations or applications.
  • Gather and remove product delivery skids and debris from the General Stores environment.
  • Rotate inventory in assigned General Stores areas using a first-expired, first-out approach and register detected expired products according to the Non-Compliant Policy.
  • Manage assigned inventory locations and associated inventory valuation, cycle-count error rate, days-on-hand levels, and potential overstock or obsolete inventory; understand total General Stores and assigned-area inventory valuation and days on hand, and seek clarification from the Supply Chain Leader when needed.
  • Maintain cleanliness and housekeeping throughout General Stores and personal or group workspaces; remove debris, break down and dispose of incoming-product packaging, and obtain Supply Chain Leader approval before disposing of unassigned or purposeless items.
  • Perform regular cycle counts in assigned inventory areas, maintain a cycle-count error rate of 5% or less, analyze the root causes of errors, and implement process-specific corrective actions.
  • Carry and protect any assigned pager or portable telephone used to respond promptly to customer requests.
  • Maintain a monthly trend chart of inventory valuation for the assigned General Stores location on the General Stores Quality Board, identify it with the employee's name and location, continuously improve, and recommend inventory reductions to the Supply Chain Director or designee at least at the overall target assigned to the Supply Chain Leader.
  • Receive all incoming orders, whether bulk or logical unit of measure related.
  • Review incoming orders for accuracy and correlation with the appropriate purchase order and ship-to location.
  • Identify incoming quality issues and errors, and interface with applicable customer service representatives for third-party shipping entities.
  • Perform receiving functions using the provided scanning technology and work standard.
  • Maintain a clean work environment and use red-tag and visual-management tools to keep tools, equipment, and workspace items in their specified locations.
  • Deliver received inbound products and analyze, solve problems, and troubleshoot products that are not correctly identified with the ship-to or requisitioning location.
  • Clean and disinfect patient-care equipment according to Infection Control policies.
  • Perform other related duties as assigned.
  • Manage inventory and accurately pick all requisitioned items, maintaining an average of no more than five days on hand for each inventory stock-keeping unit unless otherwise approved or directed by the Supply Chain Leader.
  • Pick and deliver requisitioned orders or other products to requesters, using barcode scanning to capture electronic signatures and delivery or receipt confirmations.
  • Review non-compliant products placed in green bins at assigned inventory locations at the assigned frequency, or at least weekly if no frequency is assigned; transport products to General Stores and enter them into the standardized online database promptly.
  • Return General Stores distribution equipment when its use is complete.
  • Coordinate product returns from assigned requisitioning locations to General Stores.
  • Pick at least 100 order lines per hour once the benchmark period determined by the Supply Chain Leader has elapsed, and never pick fewer than 60 lines per hour; complete orders within requested timeframes unless directed otherwise by the shift lead, with pick-rate timing inclusive of picking, travel, and replenishment.
  • Maintain pick accuracy, monitor and correct cycle-count errors in the assigned inventory area, develop corrective action plans, and chart quarterly cycle-count error rates on the General Stores Quality Board with the employee's name and inventory location.
  • Pick inventory for assigned 2-Bin locations and return empty bins to General Stores according to the defined process.
  • Use designated picking automation and processes for inventory picking and replenishment, and tag products with designated stickers.
  • Release picked orders using Lawson WH32.2 and sign the paperwork.
  • Follow the assigned velocity-picking format and processes to use inventory properly and facilitate reordering.
  • Analyze non-conforming product incident rates by stock-keeping unit for assigned locations and recommend process improvements to the Supply Chain Director or designee.
  • Maintain non-conforming green bins, placards, and laminated job aids in assigned inventory locations.
  • Rotate stock in assigned bins or Kardex locations using a first-expired, first-out approach; remove non-conforming products and transport them to General Stores according to the Non-Conforming Policy.
  • Collect non-conforming products from green bins at least weekly, transport them to General Stores, and enter them in the appropriate cells of the non-conforming product log.
  • Communicate non-conforming clinical-supply trends and analysis to the clinical leaders responsible for the assigned inventory locations.

Desired Qualifications

  • Stocking experience is preferred.
  • Receiving experience is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

Recently Posted Jobs

Explore more opportunities at Advocate Health Care

See more jobs