Proficiency in Excel, QuickBooks, and customer relationship management (CRM) software.
Previous contract processing experience is required.
High school diploma or equivalent is preferred.
Two years of contract administration experience is preferred.
Two years of QuickBooks experience is preferred.
Strong written and verbal communication skills are required.
Strong organizational skills and the ability to multitask and prioritize are required.
Responsibilities
Answer phones, take new leads, and direct calls.
Process approved contracts into the CRM system.
Apply payments to invoices.
Generate reports.
Review job progress.
Maintain physical and digital record management systems.
Maintain departmental workflow and perform general office filing.
Prepare client statements and mail them weekly.
Contact clients by phone or letter regarding outstanding balances when necessary.
Reconcile accounts weekly.
Process client billing and mail monthly.
Desired Qualifications
High judgment, tenacity, attention to detail, and anticipation skills.
A willingness to learn, try new things, and help as needed.
Interest in process development and a collaborative, positive approach.
Job description
The Pattie Group is looking for a talented individual to join our Administration Team as a Contract Administrator. The ideal candidate is detail-oriented and is capable of achieving results in a very fast-paced and changing environment. We are looking for a Contract Administrator who will embrace our culture and add to it. This is a challenging yet fun position for someone who has a desire to learn and grow.
Contract Administrator Duties and Responsibilities:
Daily Job Duties:
Answer phones, take new leads, direct calls
Process approved contracts into the CRM System
Apply payments to invoices
Report generation
Review the progress of jobs
Maintain record management systems (physical and digital)
Maintain departmental workflow
General office filing
Weekly Job Duties:
Prepare client statements and mail
Make calls or write letters when necessary to clients regarding outstanding balances
Account reconciliation
Monthly Job Duties:
Process client billing and mail
Qualifications:
Proficient in Excel and QuickBooks, CRM software
Previous contract processing experience required
Exceptional organization & communication skills (written & verbal).
Can-do attitude with a willingness to dive in and try new things.
Great at multi-tasking and prioritizing.
Successful Attributes of a Contract Administrator:
High judgment
Tenacity
Strong organizational skills
Extremely strong communication abilities
Passion for the details and process development
Someone with unusually strong skills of anticipation
Sense of urgency and willingness to help
A relentlessly collaborative and positive attitude! We’re not interested in those who see life through a negative filter
Company Experience:
50 years of excellence gives you job security
National reputation for excellence in the industry, dozens of team awards won
Focuses on continuing education of all employees for the betterment of individuals, team and thus the quality of work
Here’s some of what’s great about The Pattie Group:
Fifty hours of required education every year (industry and non-industry related) – The Pattie Group is always learning.
Medical, Dental and Vision Insurance
Short-term disability
Life insurance
401k program
Profit-Sharing
Paid time off and paid holidays.
Company picnics, parties, meetings, staff kickball game, cookouts – The Pattie Group likes to have fun.
About The Pattie Group:
Since 1968, The Pattie Group, Inc. has provided award-winning and nationally renowned design, installation, and management of breathtaking landscapes and outdoor settings throughout Northeastern Ohio. We are an equal opportunity employer who is always looking to hire highly motivated and driven professionals with a passion for learning and growing both as an individual and as part of our team.