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TripleFast Middle East completes migration to Epicor Kinetic cloud, cutting quoting times by up to 80%. Dubai, UAE - September 09, 2026 - TripleFast Middle East has successfully migrated to the cloud with the deployment of Epicor Kinetic, marking a significant step in the company's ongoing digital transformation. The move has already delivered measurable operational gains, including reducing quotation turnaround times from as long as 10 days to as little as 2 days, representing a reduction of up to 80%. TripleFast Middle East manufactures and stocks a diverse range of fasteners and engineered components for the oil and gas and petrochemical sectors. Operating in a segment defined by technical precision, fluctuating material costs and tight project deadlines, the company recognised the need to strengthen its digital backbone to support faster response times, tighter cost control and improved cross-functional visibility. Ian Hamilton, Finance Director MENA-APAC at Triplefast Middle East "This project was never about a single milestone," said Ian Hamilton, Finance Director MENA-APAC at TripleFast Middle East. "It's about continuous, incremental enhancements into the business. When you refine quoting, improve scheduling accuracy and strengthen data discipline, those gains rapidly compound. That's where real competitive advantage lies. In manufacturing, precision and predictability matter. The cloud gives us the foundation to keep improving." TripleFast selected Epicor Kinetic deployed in the cloud as the next phase in its long-standing relationship with Epicor, aligning with the vendor's product roadmap, while enabling centralised management, enhanced security and reduced on-premises infrastructure requirements. The deployment included core ERP functionality alongside the quoting module, product configurator and production scheduling capabilities. One of the most significant improvements has been in the company's quoting process. Previously, cost calculations were managed through standalone spreadsheets before being manually transferred into the ERP system. Today, quotes are generated directly within Epicor Kinetic using structured part codes and integrated costing logic. This has reduced turnaround times from up to 10 days to approximately 2 days, while improving pricing precision and traceability. The system now ensures that each quotation is built on consistent cost data, reducing manual handoffs and strengthening margin control. To further enhance commercial accuracy, TripleFast customised the product configurator to reflect the complexity of its engineered products. Sales and costing teams input key product specifications, such as dimensions and material grades, into the configurator. The system either references existing part codes or automatically creates new ones, with cost data calculated through embedded logic. This integration ensures that part creation, costing and quoting are synchronised within a single environment, supporting both speed and consistency. Operational visibility has also been strengthened through the deployment of advanced production scheduling. TripleFast refined its bills of operations and embedded detailed machine times within the system to enable more precise planning. Delivery buffers and need-by dates are now incorporated into scheduling logic, providing clearer timelines for both production and sales teams. Real-time dashboards allow sales teams to track order status directly, reducing internal bottlenecks and improving predictability across departments. Looking ahead, TripleFast plans to extend its use of the platform to include financial planning and analysis capabilities. Enhanced forecasting tools are expected to provide deeper insight into revenue timing and operational performance, further integrating financial and production data within a single reporting framework. "This has fundamentally changed how we operate day to day," added Hamilton. "We've moved from reactive processes and fragmented data to a far more structured, transparent environment. Our teams are spending less time chasing information and more time acting on it. That shift not only improves efficiency internally, but also strengthens how we engage with customers, because we can respond with greater speed, accuracy and confidence." "Manufacturers across the Middle East are under increasing pressure to deliver greater agility without compromising precision," said Vibhu Kapoor, Regional Vice President - Middle East, Africa & India, Epicor. "TripleFast's migration to Epicor Kinetic deployed in the cloud demonstrates how a modern ERP platform can drive measurable improvements in quoting speed, operational visibility and data integrity. We are proud to support their continued journey of incremental innovation." With its cloud foundation now in place, TripleFast is continuing to pursue further efficiencies, including barcode scanning for job completion and inventory management. By layering improvements over time, the company aims to build a more responsive and data-driven manufacturing operation capable of meeting the evolving demands of the region's energy sector. About Epicor Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to flexibly respond to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers' ambitions, whether to grow and transform, or simply become more productive and effective. Visit www.epicor.com for more information. Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation. Results are not guaranteed, and each user's experience will vary.

How automated PO confirmations eliminated 2,000 hours of manual work. Article by Justin Shelby For industrial distributors, purchase order confirmations are essential, but processing them manually can consume thousands of hours while introducing costly errors and slowing down procurement. One private equity-backed distributor faced exactly this challenge. The company supplies fluid conveyance products, including hose assemblies, gaskets, and related components, through both acquisitions and organic growth. As the business expanded nationally, its procurement operation became increasingly difficult to scale. Suppliers sent approximately 500 purchase order confirmations each day, primarily through emails and document attachments. Employees had to open each confirmation, extract details such as pricing, quantities, and expected ship dates, and manually enter the information into Epicor P21. The result was a repetitive, error-prone workflow that placed growing pressure on the procurement team. The cost of manual PO confirmation processing. Manual data entry created challenges extending well beyond the time spent processing each document. Keying information by hand resulted in data-entry error rates of approximately 10% to 20%, increasing the risk of inaccurate pricing, quantities, and delivery dates entering the ERP. Those inaccuracies could then affect purchasing decisions, inventory planning, customer commitments, and financial reporting. The manual process also delayed visibility into supplier confirmations and shipment timing. Because employees could not update every record immediately, teams often worked with incomplete or outdated delivery information. As order volume grew, so did the workload. The company's procurement team became a bottleneck during periods of operational pressure, limiting the business's ability to scale without adding more administrative staff. Building an automated workflow in Epicor P21. To address the problem, Reea Global Inc. implemented an AI-enabled purchase order confirmation workflow integrated directly with Epicor P21. The solution was designed to preserve the company's existing supplier communication patterns. Suppliers did not need to adopt a new portal, follow a rigid template, or change how they submitted confirmations. They could continue sending emails and attachments as usual. Behind the scenes, the automated workflow: * Ingests incoming supplier confirmation emails and attachments * Uses AI to extract line-level pricing, quantities, and ship dates * Validates extracted information against the original Epicor P21 purchase order * Matches confirmed details directly to the appropriate ERP record * Routes genuine exceptions to employees for review This exception-based approach keeps people involved where their judgment is valuable while removing the repetitive work of processing routine confirmations. Instead of manually reviewing and entering every document, procurement employees can focus on discrepancies, supplier issues, and other situations that require attention. From manual processing to operational visibility. Automating the workflow did more than reduce data entry. It gave the company faster, more reliable visibility into supplier commitments. Confirmation details now reach Epicor P21 without waiting in an employee's inbox or processing queue. Teams can access more current information about pricing, quantities, and expected delivery dates, allowing them to identify discrepancies sooner and make better-informed operational decisions. The workflow also provides a more scalable foundation for growth. Higher confirmation volumes no longer require a proportional increase in manual processing capacity. As the company expands through acquisitions and organic growth, its procurement operation can absorb additional volume without recreating the same bottleneck. The business impact. The automated workflow produced meaningful operational and financial improvements: * Approximately 2,000 hours of manual work eliminated annually * Capacity to support continued transaction growth without a proportional increase in procurement headcount * Between $500,000 and $1.5 million in estimated enterprise value created The value of the automation extends beyond the labor savings already captured. Before implementation, increasing purchase order volume would have required the company to add administrative capacity. The automated workflow allows the existing team to process substantially more supplier confirmations, creating a scalable foundation for organic growth and future acquisitions. The estimated enterprise value impact reflects both the current reduction in manual work and the projected benefit of avoiding additional headcount as confirmation volume grows. It also excludes harder to quantify benefits such as faster access to supplier information, fewer data-entry errors, and improved purchasing and inventory decisions. For a private equity-backed company, this scalability is central to the value creation case. The workflow removes an operational bottleneck and gives the business room to grow without recreating the same administrative burden at a larger scale. A practical model for AI-enabled automation. Purchase order confirmations are a strong candidate for automation because they combine high transaction volume, repetitive document handling, and structured data that must be transferred into an ERP. The most effective solution is not simply an AI tool that reads documents. It is an end-to-end workflow that connects document ingestion, data extraction, validation, ERP integration, and exception management. For this industrial distributor, that approach transformed a labor-intensive back-office process into a faster and more scalable operation, while creating measurable financial value. Organizations processing hundreds of supplier documents each day may have a similar opportunity hiding in plain sight. By identifying repetitive workflows and integrating automation directly into core systems such as Epicor P21, businesses can reduce administrative strain, improve data quality, and build an operating model ready for continued growth.