Communications Intern

About CWS

Position Title:                                     Communications Intern

Reports to:                                          Regional Senior Advisor, Program Quality & Development

Division :                                              Humanitarian & Development

Team:                                                    Kenya

Job Location:                                      Nairobi, Kenya

Introduction:

Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

Primary Purpose

Church World Service (CWS) Africa is seeking a Communications Intern to provide dedicated support for social media management, content development, visibility initiatives, and communications coordination. The intern will work closely with the Humanitarian & Development (H&D) staff and the Communications team to gather, develop, and publish content that highlights CWS Africa's impact and mission.

Responsibilities

During the internship period, the Intern shall have the responsibility of performing the following learning activities:

• Assist in developing, scheduling, and publishing content across organizational social media platforms.
• Assist in maintaining the social media content calendar and supporting consistent content dissemination.
• Assist in drafting social media captions, awareness messages, and other digital communication content.
• Assist in monitoring social media engagement and escalating inquiries or sensitive issues as appropriate.
• Assist in tracking and reporting social media performance metrics and audience engagement.
• Assist in coordinating with program and field teams to gather stories, photographs, testimonials, and program updates.
• Assist in drafting success stories, event highlights, staff features, and other communication materials.
• Assist in editing and proofreading communication materials to ensure quality, accuracy, and consistency.
• Assist in developing visibility materials and key organizational messages for internal and external audiences.
• Assist in developing basic graphics and visual content using approved templates and branding guidelines.
• Assist in producing newsletters, flyers, banners, presentations, and other promotional materials.
• Assist in organizing and maintaining photo, video, and multimedia content archives.
• Assist in maintaining records of communications outputs and engagement statistics.
• Assist in supporting content review, approval, and publication processes.
• Assist in promoting organizational campaigns, events, commemorative days, and awareness initiatives.
• Assist in maintaining communications files, templates, and content libraries.
• Assist in communications planning activities and team meetings as required.
• Assist in performing other communications-related activities assigned to support learning and professional development objectives.

Qualifications

Education

• Be enrolled in the final academic year of a first university degree in Communications, Journalism, Public Relations, Media Studies, Graphic Design.
• Have graduated recently with a bachelor, masters or equivalent in Communications, Journalism, Public Relations, Media Studies, Graphic Design, Development Studies, or a related field.

Experience

• Demonstrated interest in communications, social media management, digital marketing, journalism, or public relations.
• Experience creating content for social media platforms is desirable.
• Experience in graphic design tools such as Canva or similar applications is an added advantage.

Skills and Competencies

• Strong written and verbal communication skills.
• Ability to write clear, engaging content for diverse audiences.
• Basic graphic design and visual storytelling skills.
• Strong organizational and time-management skills.
• Excellent attention to detail.
• Ability to work independently and collaboratively in a multicultural environment.
• Interest in humanitarian, development, refugee, migration, or social impact issues is desirable.

Special Requirements

• This is an onsite position is based in Nairobi, Kenya
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• Background check which includes references, and an educational and criminal check is required before the start of employment.
• This position is Full time.
• All employees should be prepared to work from the CWS office