MCN Creator Management Project Intern - E-Commerce

The MCN Creator Incubation team plays a key role in growing live commerce ecosystem by supporting MCN partners and their creators throughout the livestream journey. From live operations and performance optimization to creator-brand matchmaking, we help creators unlock their full potential while driving business growth. We are seeking a highly motivated intern to join our MCN team. The intern will support the team in managing creator/agency partnerships, optimizing live commerce initiatives, and executing day-to-day operational tasks. This role provides exposure to the fast-paced world of e-commerce, influencer marketing, and creator management, offering a hands-on experience in how platforms collaborate with MCNs and creators to drive business growth. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities - Ensure all pre-live preparations are completed by MCN partners, including live checklists, run-throughs, asset submission, technical setup, and stakeholder alignment. - Review and validate Live Preparation Checklists prior to each live session. - Manage and monitor live sessions in real time to identify optimization opportunities and resolve operational issues. - Coordinate with MCN partners, sellers, and internal stakeholders to ensure smooth live execution. - Consolidate live session updates and prepare post-mortem reports, including key performance insights, learnings, and action plans. - Curate and recommend at least 6 creator profiles/showcases per week for brand and seller matching opportunities. - Identify suitable MCN creators based on campaign objectives, category fit, audience profile, and historical performance. - Showcase successful MCN live sessions and creator case studies to drive future collaborations and creator bookings. - Support seller and brand inquiries by recommending relevant MCN creators and live-selling solutions. - Coordinate live support setup, including ads, vouchers, subsidies, and other platform investments. - Manage MCN Creator Incubation talent fee processing and documentation requirements. - Facilitate OBS access requests, whitelisting requests, and other live operational requirements. - Submit and track on-call requests, escalations, and platform support tickets. - Maintain trackers and documentation related to creator incubation, live support, and project execution. - Set up and coordinate live support mechanisms before and during live sessions. - Monitor live performance metrics and recommend real-time optimization strategies. - Track voucher utilization, ads spending, and GMV performance during live sessions. - Coordinate with relevant teams to resolve operational blockers that may impact live performance. - Ensure timely communication and escalation of issues during critical live-selling events. Minimum Qualification(s) - Strong interest in creator economy, influencer marketing, e-commerce, and live commerce. - Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously. - Excellent communication and coordination skills; comfortable working with creators, agencies, and cross-functional teams. - Proficient in Workspace (Sheets, Slides, Docs) and willing to work in a fast-paced, execution-driven environment. Preferred Qualification(s) - Currently pursuing a Bachelor's degree in Marketing, Communications, Business, Advertising, Mass Communication, or a related field. If you have any questions, please reach out to us at [email protected]