Full-Time

ServiceNow Developer

Deadline 5/30/26
Zensar

Zensar

No salary listed

Hyderabad, Telangana, India + 1 more

More locations: Noida, Uttar Pradesh, India

In Person

On-site in Hyderabad, Telangana and Noida, Uttar Pradesh; IST 2 PM–10:30 PM.

Category
Software Engineering (2)
,
Required Skills
Agile
JavaScript
LDAP
ServiceNow
Machine Learning
SCRUM
REST APIs
DevOps
AngularJS
HTML/CSS
Requirements
  • Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
  • Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow.
  • Proven experience in enterprise-wide integrations and ServiceNow architecture design.
  • Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
  • Bachelor's or master's degree in IT or Computer Science.
  • 7 to 14 years of experience in ServiceNow development and leadership roles.
Responsibilities
  • Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integration.
  • Define and execute the ServiceNow development roadmap, aligning with organizational goals.
  • Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
  • Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
  • Responsible for - design, development, and deployment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates.
  • Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
  • Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs.
  • Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes.
  • Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards.
  • Support the Operations /SRE team to manage system upgrades, patching, and overall platform stability.
  • Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions.
  • Support the Transformation lead for continuous service improvement and Ops Lead for the platform management activities i.e. EOL upgrades and Family updates.
Desired Qualifications
  • ServiceNow Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS) is preferred

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