Head of Events
Listen Labs
Head of Events
Listen Labs
Automates AI-driven customer interviews and insights
TL;DR: We’re hiring our first Head of Events to work directly with our Head of Marketing and help scale Listen from $XXM → $100M+ ARR. You’ll help shape how our brand shows up in the world by creating events and experiences that people genuinely want to be part of — from standout moments at major industry conferences to intimate dinners, customer gatherings, and entirely new event concepts. This is a high-ownership role for someone who combines taste, creativity, and exceptional execution and wants to build something from 0-1 at a breakout company in the AI era.
Min. 5+ years in experiential marketing, events, brand experiences, field marketing, or related roles. You don't need to come from a traditional SaaS events background — we care more about your creative judgment, track record of producing memorable experiences, and ability to turn an idea into reality. You should be equally comfortable dreaming up a new concept, sweating the details, and getting in the weeds to make it happen. Excitement about travel and working in a fast-paced startup environment is important.
Applications for this position will be accepted on an ongoing basis.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs!
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
Partner with the Head of Marketing to shape Listen’s experiential and events strategy, defining how we show up in the market and building a distinctive event presence from the ground up.
Reimagine how Listen shows up at industry conferences, elevating booth presence, speaking moments, sponsorships, and adjacent experiences so every appearance feels unmistakably Listen and gives people a reason to seek us out.
Create and produce owned experiences from scratch, from intimate dinners and customer roundtables to salons, pop-ups, cultural moments, and larger brand experiences. Develop formats people genuinely want to attend — not just another corporate event.
Build the playbook for Listen’s events program, establishing repeatable concepts, creative standards, production processes, and measurement frameworks while leaving room to experiment and try new things.
Partner closely with sales, product marketing, design, and leadership to bring experiences to life and ensure they ladder up to broader campaigns, customer priorities, and business goals.
Own the details from concept to execution, including venues, vendors, budgets, creative, guest lists, programming, production, and on-site execution.
Measure performance, gather learnings, and continuously raise the bar on what we do — doubling down on what works and killing what doesn't.
You have taste. You have a strong POV on what makes an experience memorable and know how to create moments that feel fresh, unexpected, and distinctly on-brand.
You’re a builder. You’re excited by the opportunity to create a 0-1 events and experiential function rather than inherit an established playbook.
You’re a strong operator. You can manage dozens of moving pieces without losing quality, and you're the person who catches the detail everyone else missed.
You know how to create energy. You understand what makes people want to show up, stay, connect, and talk about an experience afterward.
You’re creatively ambitious but scrappy. You can dream up the big idea, then figure out how to make it happen with the resources you have.
You’re commercially minded. You care about pipeline, customer relationships, brand impact, and business outcomes — not just attendance numbers or event logistics.
You’re highly collaborative and low-ego. You can work across sales, marketing, design, product, and leadership and bring people together around a shared vision.
You’re comfortable being hands-on. You’re just as willing to negotiate with a vendor or fix something on-site as you are to pitch the big creative concept.
You’re excited to travel. You want to be in the field representing Listen and creating experiences in the real world.
You have 4+ years of relevant experience in experiential marketing, events, brand experiences, field marketing, or a related discipline. Experience in B2B SaaS is a plus, but not required.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $140,900 - $193,700 per year.
Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable
Automates AI-driven customer interviews and insights
Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.
Explore more opportunities at Listen Labs