Wanstor

Managed IT services with AI security

HR Manager

HR Generalist & Employee RelationsPosted on Nov 13

Full-timeLondon, UK£55k - £65k /yr

About the Job

Requirements

CIPD Level 5 or equivalent.
Strong, hands-on payroll experience, including pensions and benefits.
Extensive employee relations experience.
Strong and up-to-date knowledge of UK employment law.
Confidence advising and coaching managers at different levels.
Ability to handle difficult or sensitive situations with empathy, fairness and clarity.
Strong ownership and attention to detail.
Ability to work at pace and prioritise when there is a lot going on.

Responsibilities

Manage employee relations matters, including disciplinary, grievance, capability, absence and performance issues.
Coach and support managers through people challenges and difficult conversations.
Manage payroll and oversee benefits, pensions, bonuses, commission and deductions.
Improve onboarding and probation experiences for new starters.
Support employee development, career pathways and succession planning.
Drive employee engagement and work with managers to identify and address retention risks.
Manage flexible working requests and support employment law and HR policy compliance.
Use people data and employee feedback to identify trends, risks and opportunities for improvement.
Support recruitment and help develop the graduate recruitment programme.
Work closely with managers across the business, providing practical advice, coaching and challenge and helping them lead their teams effectively.

Desired Qualifications

Experience with IRIS.
Experience with Skilled Worker sponsorship and right-to-work processes.
Experience within an MSP or technology business.

12 month contract maternity cover. Hybrid working, 3 days per week in London Bridge.

We’re looking for an experienced HR Manager to join our People team at Wanstor.

This is a broad, hands-on role for someone who enjoys being close to the business and working directly with managers and employees. You’ll have ownership across employee relations, payroll and benefits, recruitment, onboarding, development, engagement and retention, while helping us continue to improve how we support and develop our people.

It’s a great opportunity for someone who wants a role with variety, autonomy and real influence, rather than being responsible for just one area of HR.

You’ll work closely with managers across the business, providing practical advice, coaching and challenge and helping them lead their teams effectively.

Your responsibilities will include:

Managing employee relations matters including disciplinary, grievance, capability, absence and performance issues
Coaching and supporting managers through people challenges, including those difficult conversations we sometimes need to have
Managing payroll and overseeing benefits, pensions, bonuses, commission and deductions
Improving our onboarding and probation experience so new starters have the best possible start
Supporting employee development, career pathways and succession planning
Driving employee engagement and working with managers to identify and address retention risks
Managing flexible working requests and supporting employment law and HR policy compliance
Using people data and employee feedback to identify trends, risks and opportunities for improvement
Supporting recruitment and helping us continue to develop our graduate recruitment programme

We’re looking for someone who knows their HR stuff, but just as importantly, cares about how HR feels for the person on the receiving end of it.

You’ll need to be approachable and pragmatic, while having the confidence to challenge managers and hold your ground when needed.

You’ll ideally have:

CIPD Level 5 or equivalent
Strong, hands-on payroll experience, including pensions and benefits
Extensive employee relations experience
Strong and up-to-date knowledge of UK employment law
Confidence advising and coaching managers at different levels
The ability to handle difficult or sensitive situations with empathy, fairness and clarity
Strong ownership and attention to detail
The ability to work at pace and prioritise when there’s a lot going on

Experience with IRIS, Skilled Worker sponsorship/right-to-work processes or within an MSP/technology business would be useful, but isn't essential.

About the Company

Wanstor

Managed IT services with AI security

Wanstor is a UK managed IT services provider that helps organisations get more from technology. As part of Previder, Wanstor combines local expertise with European scale to deliver managed IT, cloud, cybersecurity, AI, infrastructure, data centre and voice solutions. The approach rests on three pillars: Experience First (proactive, seamless IT that keeps people productive), AI Fluent (assisting organisations to adopt AI and turn tools like Microsoft Copilot into business value), and Secure by Default (security and resilience built into everything). Their services aim to boost productivity, resilience, agility and innovation by simplifying complexity and focusing technology on outcomes. Founded in 2002, with offices in London and engineers nationwide.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2002

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