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Cincinnati Children’s Hospital and Medical Center

Pediatric hospital, research, and medical education

Health Unit Coordinator 1

Clinical Support & Patient AdministrationUpdated on Nov 9
Part-timeUnited StatesIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • No directly related experience is required.

Responsibilities

  • Operate and maintain unit information systems, including medical record integrity, forms management, timely responses to faxes, printed material and mail, accuracy of patient data, timely completion of admissions, discharges, transfers and short-stay documentation.
  • Demonstrate fiscal responsibility and accountability regarding patient charges and rental equipment, follow charge-capture procedures, and ensure that the unit maintains its designated level of clerical supplies.
  • Keep division areas organized and ensure a safe, accessible, effective and efficient environment for patients, families, visitors and employees.
  • Maintain awareness of patient location and monitor traffic flow at the front desk and on the unit.
  • Assist with visitor-policy compliance and apply identification bands for parents and caregivers.
  • Report maintenance needs, including wiping down monitors, troubleshooting printer issues and logging off information systems, and environmental-service needs to the appropriate division; follow up to ensure completion.
  • Collaborate with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow.
  • Identify system problems and use strategies to resolve them.
  • Respond to communication-system and patient alarms with a sense of urgency.
  • Review and revise staffing information.
  • Demonstrate the Cincinnati Children's CARES behaviors in interactions with patients, families, visitors and coworkers by serving as a front-line example of customer service and satisfaction.
  • Interact with parents and guardians to obtain non-clinical information as requested.
  • Ensure and review the timeliness, accuracy, availability and security of information, including HIPAA, informed consent and advance directives for patients aged 18 or older, in accordance with organizational requirements, applicable laws and regulations.
  • Maintain in-depth knowledge of HIPAA standards and foster their application to clinical practice.
  • Provide daily operational and administrative support for the unit and outpatient services.
  • Serve as a resource for clinical personnel regarding unit and outpatient operational issues.
  • Anticipate departmental needs and coordinate information systems, environmental, admitting and clerical functions for patient-care areas.

About the Company

Cincinnati Children’s Hospital and Medical Center

Pediatric hospital, research, and medical education

Cincinnati Children’s Hospital Medical Center is a nonprofit academic medical center that provides pediatric care across the spectrum—from routine well-child visits to treatment of rare and complex illnesses—and serves as the Department of Pediatrics for the University of Cincinnati College of Medicine. Care is delivered by pediatric specialists in hospital and clinic settings, while researchers and educators translate findings into better treatments and train residents and fellows. It differentiates itself by combining patient care with university-backed pediatric research and education at scale, along with a commitment to equality and an inclusive environment for staff, patients, and families. Its goal is to improve child health by delivering high-quality care, advancing medical knowledge through research, and training the next generation of pediatric professionals.

Company size
10,001+
Company stage
Grant
Total funding
$18.4M
Headquarters
Cincinnati, OH
Founded
1883

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