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Thomson Reuters

Legal, financial data, and media services

Suporte Fiscal/Contábil ou Folha de Pagamento - Soluções Domínio

Customer SupportUpdated on Nov 14
Full-timeCriciúma, State of Santa Catarina, BrazilNo salary listed

About the Job

Requirements

  • Applicants must reside in the Criciúma region.
  • Must have completed or be studying Accounting Sciences, Human Resources, Administration, or a related field.
  • Experience providing customer service or performing administrative routines.
  • Ability to work with targets and deliver results.

Responsibilities

  • Provide telephone support for the Domínio System modules related to tax writing, accounting, and payroll.
  • Ensure information provided to customers is clear and accurate.
  • Provide efficient support and resolve problems.
  • Understand the customer journey and the appropriate paths for each presented need.
  • Coordinate requests for product changes and corrections.
  • Practice and promote the organization's values and behaviors.
  • Stay current on changes to the solutions offered to customers and on applicable legislation in the relevant area.

Desired Qualifications

  • Previous experience in tax/accounting or payroll.
  • Knowledge of the Domínio System.

About the Company

Thomson Reuters

Legal, financial data, and media services

Thomson Reuters provides intelligent information and professional services for law, tax, finance, and media. It serves law firms, corporations, government agencies, and financial institutions with platforms like legal research (Westlaw), tax software (UltraTax CS), financial market data, and news services. These products are accessed through subscription-based platforms, ensuring ongoing updates and a steady revenue stream. The company also monetizes through advertising on media platforms and data analytics sales. It distinguishes itself by offering a broad, integrated suite of industry-specific tools combined with AI, cognitive computing, and machine learning to improve accuracy, efficiency, and predictive analytics in research and data insights. Its goal is to be a trusted partner that helps professionals make informed decisions by delivering reliable information and decision-ready tools while pursuing responsible, values-driven initiatives.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1851

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