Full-Time
Home Care Administrator
Branch Manager
Deadline 5/1/28
Patriot Home Care
No salary listed
Harrisburg, PA, USA
In Person
Associate's
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Microsoft Office
Requirements
- Excellent organizational skills.
- Progressive team development experience.
- Critical thinking skills.
- Good interpersonal communication skills.
- The ability to adapt to change.
- Reliability.
- Knowledge of performance evaluation procedures.
- A results-oriented approach.
- Proficiency with Microsoft Office and Google Suite.
- An Associate’s Degree in a relevant field is required.
- Two years of healthcare supervisory experience is required.
Responsibilities
- Oversee the office facility and day-to-day operations, ensuring efficient operation and resolving issues within the building or administrative operations.
- Monitor and oversee the various departments within the agency.
- Maintain compliance with all state and regulatory bodies.
- Maintain compliance with Patriot Home Care policies and standard operating procedures.
- Maintain and review job descriptions for all employees at least annually.
- Maintain office employee and Direct Care Worker personnel files.
- Analyze and identify trends via key performance indicators to meet weekly, quarterly, and annual agency goals.
- Review assessment reports for all departments and implement process-improvement opportunities.
- Review authorized and unauthorized hours reports, including underutilized, overutilized, and on-hold hours.
- Review bi-weekly payday reports.
- Review Enterprise Incident Management reports and incidents from the prior week.
- Review payroll escalations and ensure billable hours are verified.
- Review weekly patient/caregiver lead reports and marketing events.
- Review newly staffed patients from the prior week and ensure scheduling discrepancies are resolved.
- Review and track enrollment and transfer cases.
- Review Direct Care Worker onboarding progress with the Human Resources Department.
- Ensure Direct Care Worker annual education and tuberculosis screenings are completed.
- Establish and implement policies and procedures regarding consumer rights and responsibilities.
- Assist with filing appeals for decreases in patient hours.
- Maintain and update consumer records as mandated by state regulations.
- Report major and adverse events within mandated timeframes.
- Prepare and maintain a comprehensive emergency management plan consistent with national, local, and state plans.
- Establish and implement an infection prevention and control program based on Centers for Disease Control and Prevention and other nationally recognized guidelines.
- Ensure assessment teams’ plans of care for patients are accurate and up to date.
- Collaborate with Human Resources on hiring internal agency positions.
- Meet routinely with office employees to promote talent development, retention, and accountability.
- Perform other duties assigned by management.