Global Product Operations Manager Intern
TikTok
Global Product Operations Manager Intern
TikTok
Short-form video platform with ads
The high-performing Global Monetization Strategy & Operations organization provides business critical insights using data analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. The System Strategy & Operations team under Global Monetization Strategy & Operations is responsible for standardizing processes, driving product adoption, user satisfaction and loyalty of our transaction platform, building relationships with regional cross-functional teams, managing market voice, and influencing the Product team with market feedback & insights. About This Position The System Strategy & Operations team is seeking a Global Product Operations Manager Intern to join us. The role will focus on client incentive systems and processes. You will work with the product team, sales and clients, finance team and other cross-functional teams to develop and activate the client incentive system. The ideal candidate must demonstrate strong global business acumen, a passion & vision for transaction systems, strong digital advertising and product positioning skillsets, exhibit excellent problem solving & analytical mindset and communication skills, be able to thrive in an ambiguous environment and have strong leadership to drive impact across xFn teams for the business. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Successful candidates must be able to commit to an onboarding date in 2026 Fall. Please state your availability and graduation date clearly in your resume. Responsibilities: - System Operations & Execution: Assist in the end-to-end operation of the client incentive system and the monthly settlement/payout process to ensure timing and accuracy. - Data Analysis & Quality Assurance: Help verify and audit incentive calculation results; identify data anomalies or calculation gaps under the guidance of mentors. - Requirements Gathering: Support the team in translating Latam regional business needs into system product requirements; assist in writing product requirement documents (PRDs). - User Enablement & Adoption: Help drive the adoption of incentive tools and dashboards among key users (Sales, Clients, Finance) by creating training materials, marketing content, and sales enablement documentation. - Issue Resolution: Act as a key contact point to address daily system queries from both internal sales representatives and external clients, explaining calculation logic clearly. - Dashboarding: Support the building and maintenance of client incentive BI dashboards to visualize key metrics for regional teams.
Minimum Qualifications: - Bachelor's or Master's degree in progress (preferably in Business Analytics, Computer Science, Information Systems, Finance, or related fields). - Excellent communication and presentation skills; ability to simplify complex messages for different audiences; A fast learner with a strong sense of ownership; comfortable working in a fast-paced, cross-functional, and multicultural environment. - Can commit to at least 3 days per week for a minimum of 6 months - Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language. Preferred Qualifications: - Prior internship experience in product operations, data analysis, or business operations is preferred. - Strong analytical skills; proficiency in SQL is highly preferred; experience with BI tools (e.g., Tableau, Power BI) or programming languages (Python, R) is a strong plus.
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $30- $30.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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