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Advance Auto Parts

Automotive aftermarket parts retailer

Assistant General Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeBay Shore, NY, USAIn-person

About the Job

Requirements

  • Knowledge of how to review and analyze profit and loss statements.
  • Ability to provide GAS3 selling experiences for do-it-yourself and do-it-for-me customers.
  • Ability to achieve personal and store sales goals and service objectives.
  • Ability to manage do-it-yourself services, including battery installation and testing and wiper installation.
  • Ability to provide high customer service standards, promptly handle product and operational complaints, and uphold operational standards.
  • Knowledge of automotive systems is preferred.
  • Ability to communicate effectively and build strong relationships with customers, peers, and upper management; English speaking and writing skills are required, and Spanish is a plus.
  • Ability to use Microsoft Word and Excel; PowerPoint is preferred.
  • Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
  • Ability to review and analyze business reports, including profit and loss statements.
  • Ability to hold others accountable, inspect work quality, and give feedback.
  • Availability to work assorted days, evenings, and weekends as needed.
  • Two to three years of experience managing a team of 10 to 20 team members in a fast-paced retail environment.
  • Successful experience managing profitability and demonstrated financial and business acumen.
  • High school diploma or general education degree (GED) required.
  • Bachelor’s degree in business or a related area preferred.
  • ASE P2 certification or equivalent readiness; ASE certification is preferred but not required.
  • Ability to locate and stock parts; knowledge and skills in safety, parts, and automotive systems.
  • Ability to execute and train advanced solution, project, and product quality recommendations.
  • Ability to source parts from multiple sources, including special orders, FDO, and second sources.
  • Ability to execute and train store operational processes and procedures, and use testing and diagnostic equipment for do-it-yourself services.
  • Ability to execute and train inventory systems, store equipment, point-of-sale systems, and parts lookup systems.
  • Ability to perform the physical duties of the role, including standing and walking; using hands and fingers; reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • Ability to work indoors and occasionally outdoors in varied weather and around moving mechanical parts, elevated or precarious places, toxic or caustic chemicals, electrical shock risks, explosives, and vibration.

Responsibilities

  • Provide selling experiences for do-it-yourself and do-it-for-me customers.
  • Achieve personal and store sales goals and service objectives.
  • Manage do-it-yourself services, including battery installation and testing and wiper installation.
  • Promptly address customer complaints and uphold product and operational standards.
  • Perform manager-on-duty responsibilities, including employee check-ins and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
  • Complete the weekly scheduling process.
  • Execute and train advanced solution, project, and product quality recommendations.
  • Source parts from multiple sources, including special orders, FDO, and second sources.
  • Execute and train store operational processes and procedures, do-it-yourself service testing and diagnostic equipment, inventory systems, store equipment, point-of-sale systems, and parts lookup systems.

Desired Qualifications

  • Working knowledge of automotive systems.
  • Spanish language skills.
  • PowerPoint proficiency.
  • Bachelor’s degree in business or a related area.
  • ASE certification.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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