Manager – Accreditation PharmD and Graduate Studies

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Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

24

Job Family:

Academic Program Management

# of Open Positions:

1

Faculty/Service - Department:

Undergraduate Biomedical and Pharmaceutical Science Education / Graduate and Postdoctoral Studies

Campus:

Roger Guindon Hall

Union Affiliation:

N/A

Date Posted (YYYY/MM/DD):

2026/09/28

Applications must be received BEFORE (YYYY/MM/DD):

2026/11/20

Hours per week:

35

Salary Grade:

Non-Union Grade NM1

Salary Range:

$107,503.00 - $134,379.00About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose:

Coordinates and provides supports for mid-cycle and full cycle review under Institutional Quality Assurance Protocol (IQAP) and external accreditation processes (Pharmacy program, OMT), and the institutional review by both the Canadian Council for Accreditation of Pharmacy Programs (CCAPP) and the Ontario College of Pharmacists (OCP). Coordinates development and oversight of evaluation and analysis of continuous improvement processes for graduate, undergraduate science and pharmacy programs. Responsible for generating programmatic and site learning environment evaluation reports and providing trend analyses

Specific Accountabilities

Accreditation:

• In conjunction with program leadership, and at all educational sites, related to the internal and external accreditation process as mandated by the IQAP, CCAPP AND OCP:

• • Responsible for coordination and preparation of the institutional documentation

• • Coordinates program preparation for cyclical review and accreditation,   

• • Responsible for reporting of accreditation results and tracking of resolution activities for both internal reviews

• • Responsible for reporting of accreditation result for external reviews

• • Provide assistance for strategic planning on accreditation matters, including collaborations with faculty education leadership and hospital learning experience leads

• • Facilitate education of relevant staff, Program Administrators, Program leadership, faculty and other interested parties on requirements and compliance needs related to accreditation.

• Leads all logistics related to internal and external accreditation visits.

• • Provide training and guidance to all interested parties about relevant accreditation processes.

• • Ensure information provided by interested parties is complete and provided within timelines.

• • Prepare participants for the visits through training and preparatory reviews.  Recruit reviewers for the internal process.

• Manage documentation and reporting requirements for accreditation .

• • Organize and coordinate the follow-up on all areas of non-compliance or compliance requiring monitoring between formal accreditation visits

• • Ensure optimal monitoring of elements of the continuous quality improvement cycle related to accreditation standards to

• • • Facilitate tracking of actions required for identified deficiencies

• • • Identify requirements for new policies, terms of reference and procedures

• • • Identify requirements for updates to policies, terms of reference and procedures, to ensure they meet or exceed accreditation standards

• • • Coordinate, monitor and track quality improvement activities

• Responsible to stay up-to date with industry trends and best practices to evaluate CQI activities, including collaboration with relevant interested parties such as faculty, administrators, and regulatory bodies, that align with accreditation standards and enhance program quality.

• Collaboratively responsible for the implementation of systems, structures and processes that assure continuous compliance with accreditation and regulatory standards.

• Represent uOttawa in meetings related to accreditation.

• • Participate in meetings with the CCAPP & OCP, acting as a point of contact.

• • Collaborate with hospital leadership for the accreditation process.

• • Coordinates the activities of the Accreditation Committee.

• Manage the follow up specified by the CCAPP and OCP, including directing site visits, status reports, and updates to the online tool.

• Manage the approach to addressing standards/elements identified as requiring follow up / areas for improvement

• Support CQI activities. Adopt evidence-informed, best practices and support CQI activities within the accreditation process.

• Support management of the various risks (strategic, financial, human resources, IT and operational) and track preventive and corrective measures developed by the respective teams for the necessary plans to ensure the relevant accreditation standards are met.

Evaluation Analytics:

• Collaborate with leadership to develop and implement comprehensive program evaluation plans that include a range of evaluation strategies, such as surveys, focus groups, interviews, and program assessments. This includes developing evaluation methodologies, collecting and analyzing data, and generating comprehensive reports to identify strengths, weaknesses, and areas of improvement.
• Develop and manage relationships with external evaluators, interested parties, and partners. Support presentation of performance data to various target audiences to address issues identified .
• Analyze qualitative and quantitative data and provide meaningful insights and expert advice to the leadership, affiliated hospitals, community partners and other interested parties on program improvements.
• Develop and implement a process for monitoring and reporting on program and learning environment outcomes and performance indicators to support creation of evidence-informed action plans for strategic planning.
• Facilitate workshops, training sessions, and other learning opportunities for program leadership and faculty on evaluation methodologies and best practices.
  

Human Resources Management:

• Hiring, supervision and evaluation of direct reports. Ensures staff have the training and tools needed to perform their duties while providing direction efficiently and effectively in solving complex problems. Applies human resources management procedures and regulations.

Knowledge, Experience, Competencies, and Skills

Essential Qualifications:

• A minimum of 10 years of progressive leadership experience and project management; and/or an acceptable equivalent number of years of experience and education.

• University degree in education, evaluation and research methods, or other relevant discipline.  

Other Skills and Competencies:

• Extensive experience in program evaluation – a proven track record of designing and implementing program evaluation methodologies, including data collection, analysis and reporting.  Experience specifically within medical education or healthcare training programs would be highly advantageous.

• Strong analytical skills – proficiency in quantitative and qualitative research methods, including statistical analysis and data interpretation.  The ability to analyze complex data sets and identify meaningful insights is crucial for evaluating effectiveness of medical training programs.

• Significant knowledge of continuous quality improvement methodology and application to an educational setting

• Substantial knowledge and experience in the development of business plans, planning documents and advising senior leadership.
• Strong communication skills including ability to write, review, and edit documents
• Ability to identify key issues and to carry forward an idea or project from conception to execution.
• Demonstrated interpersonal skills, with the ability to work with senior leaders, administrators, faculties, staff, students, and other interested parties.
• Strong leadership, organizational and time management skills, with the ability to manage several projects simultaneously.
• Experience in resolving varied complex problems independently.
• Exceptional attention to detail accuracy.
• Demonstrated tact, diplomacy, judgment, negotiation, leadership, and conflict resolution skills.

• Excellent presentation skills & ability to communicate complex information to various audiences.
• Bilingualism – French and English (spoken and written)

#LI-Hybrid

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.