DMS

Implements and manages video conferencing systems

Trailer Services Manager

Production ManagementUpdated on Nov 13

Full-timeLondon, UKNo salary listed

About the Job

Requirements

Experience managing trailer or short-form marketing localization projects for film and entertainment clients.
Experience working with a global, secure, centralized day-and-date release model.
Solid understanding of international trailer campaign production and delivery, team management, digital media technology, processes, and deliverables across online and theatrical platforms.
Ability to remain calm under pressure, troubleshoot quickly, and make production decisions as scope, content, timings, and deliverables change, keeping projects on brief and on schedule.
Ability to own and clearly communicate production strategy to teams.
Ability to converse confidently with high-level clients about production specifications and project parameters, guiding and advising them and instilling confidence in the trailer services.
Outstanding attention to detail across audiovisual assets, including picture, audio, and motion graphics.
Strong understanding of theatrical marketing security standards.
Understanding of market-specific audiovisual asset requirements.
Technical knowledge of frame rates, aspect ratios, codecs, colour spaces, file formats, and collects.
Strong understanding of industry-standard post-production technology across editing, motion graphics, subtitling, and digital cinema.
Understanding of typical production issues with audiovisual deliverables and ability to troubleshoot them.
Knowledge of digital cinema, including DCP mastering to industry standards, encoders, KDM workflows, and DCI-compliant screening technology, with the ability to troubleshoot production in these areas.
Ability to manage teams.
Availability for ad hoc work outside office hours for Los Angeles-based client communications and troubleshooting, and unusual launch-time oversight.

Responsibilities

Oversee complex audiovisual production and localization projects, including delivery of more than 300 multi-platform assets across more than 60 markets per campaign.
Take overall responsibility for international campaign fulfilment, ensuring output meets client expectations and resolving production issues.
Scope project requirements and ensure the resources, technology, and personnel are in place; manage multiple concurrent projects with conflicting deadlines.
Engage with clients at all levels before, during, and after delivery; interpret briefs and communicate them to internal teams.
Drive operational initiatives, capacity planning, infrastructure evolution, and workflow changes to meet project demands, and communicate these to teams.
Oversee the client service department team, including recruitment, rota, and shift patterns.
Oversee delivery of fully localized asset suites, including trailers, cutdowns, social resizes, and DCPs, within tight production windows and fast-turnaround parameters.
Forecast projects, report internally and to clients, deliver order and project status updates, and provide real-time reporting to executive-level clients after launch.
Chair and lead internal team meetings.
Support pitches for trailer services to potential new clients using industry knowledge and experience.
Assess team performance and continuously evolve team processes to ensure workflows are followed.
Ensure correct operating procedures are used and manage third-party suppliers supporting and maintaining bespoke theatrical screening equipment in line with client requirements.
Keep up to date with industry-standard technology and processes.
Initiate processes and manage third-party vendor relationships, oversee workflows, and track and report spend.
Participate in internal operational, capacity, and management meetings with the wider Localization department to promote cross-team collaboration.

Trailer Services Manager

DMS · London, United Kingdom · Full-time · Posted 2026-11-12

Workplace: on_site

Department: Client Services (Localisation)

Description

THE ROLE

The trailer department is responsible for delivering premium marketing collateral, across global markets for high-profile entertainment clients. Working on pre-release content under strict theatrical marketing security embargos, delivering high volume localised assets via secure, centralised, day-and-date delivery model.

An extremely visible, client facing role, overseeing projects, team, workflow and technology, with ultimate responsibility for campaign success. Ownership of complete trailer output for the agency, managing client services teams delivering full-scale localisation, mastering and delivery of Hollywood clients multi-platform trailer campaign launches.

Complete overview of complex a/v production and localisation projects. Delivering upwards of 300+ multi-platform assets, across 60+ markets per campaign.
Overall responsibility for international campaign fulfilment, ensuring output aligns with client expectations, resolving any/all issues that arise during production cycles.
Scope project requirements and ensure resources, technology and personnel are in place to deliver. Managing multiple projects simultaneously with conflicting deadlines and little scope to compromise on delivery.
Engaging with clients across all levels, junior to exec, regarding projects, pre, during and post delivery. Interpreting brief and cascading to internal teams.
Driving operational initiatives, capacity planning, evolving infrastructure and workflow to meet project demands and communicate to teams.
Oversee client service department team including recruitment, rota and shift patterns.
Working to tight production windows, with high volume and fast turnaround parameters, oversee delivery of full suite of fully localised assets (trailer, cutdowns, social resizes, DCPs)
Project forecasting, internal and client reporting. Delivering order and project statuses, and ‘real-time’ reporting post launch to executive level clients.
Chair and lead internal team meetings.
Utilising industry knowledge and background to support pitching our trailer services to potential new clients.
Assess performance of teams, constantly evolving team processes, ensuring workflows are adhered to.
Ensure correct operating procedures are utilised and manage third party suppliers to support/maintain bespoke theatrical screening equipment in line with client requirements.
Keep up-to-date with industry standard tech and processes.
Initiate process and manage any third party vendor relationship, oversee workflow, track and report on spend.
Participating in internal operational, capacity and management meetings with the wider Localisation department at DMS to promote cross-team collaboration.

WHO WE ARE

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and to come up with new ways of engaging them and helping them engage their audiences.

WHAT WE DO

We are a full-service creative digital media agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.

ABOUT DMS

DMS, part of the AKA Group of companies, was established in 2002 and has over 100 employees. From our facilities based in London and LA we provide digital creative and media intelligence services to our clients that comprise of major film and TV studios, leading independent film distributors, West End and Broadway theatres, cultural institutions, sports, music and fashion companies.

Requirements

Experience in managing trailer/short form marketing localisation projects for film/entertainment clients.
Experienced in working to global, secure, centralised day-and-date release model.
Solid understanding of international trailer campaign production and delivery, team management and digital media technology, processes and deliverables across online and theatrical platforms.
Remain calm under pressure, able to troubleshoot quickly and make quick production decisions based on changing scope, content, timings and deliverables, to ensure projects remain on brief and timeline remains on track.
Ability to own and clearly communicate production strategy to teams.
Comfortable and confident conversing with high-level clients regarding production specs and project parameters with the ability to guide, advise and instil confidence in your abilities and our trailer services.
Must have outstanding attention to detail on all A/V assets, including picture, audio, motion graphics.
Strong understanding of Theatrical Marketing security standards.
An understanding of market specific a/v asset requirements.
Technical knowledge, including but not limited to, frame rates, aspect ratios, codecs, colour spaces, file formats, collects.
A strong understanding of industry-standard post-production technology across edit, motion graphics, subtitling, digital cinema.
Understanding typical production issues with a/v deliverables and ability to troubleshoot on these assets.
Knowledge in the field of Digital Cinema, including DCP mastering to industry standards, encoders, KDM workflows, and DCI complaint screening tech with the ability to troubleshoot production in these areas.
Managing teams.
Will require ad-hoc work outside of office hours for LA based client comms and troubleshooting and unusual launch timing oversight.

Benefits

Statutory pension contributions
Subsidised gym membership
Season ticket loan
Full stocked daily breakfast pantry and monthly lunch treaT
Online training platforms
Lifeworks portal
Friends and Family theatre ticket offerings
Holiday buy/sell options
Long service award/holiday entitlement increase
Referral bonus
Ride to Work scheme

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About the Company

DMS

Implements and manages video conferencing systems

DMS supplies and integrates video conferencing solutions to help businesses communicate simply and effectively around the world. Its team of engineers installs, adapts, and manages leading audio-visual systems to meet high standards for customers. By partnering with global leaders in video conferencing hardware, software, and logistics, DMS delivers tailored, fast, and consistently high-quality end-to-end video conferencing solutions. The company’s goal is to provide complete, global, end-to-end services that connect organizations through reliable and easy-to-use conferencing setups.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Dallas, TX
Founded: 2008

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