O’Hare Concessions operates under the Chicago Department of Aviation to manage services at O’Hare and Midway airports. It improves passenger experience by defining service standards, monitoring performance with key indicators, and taking actions to raise traveler satisfaction. It supports workforce development and youth outreach, engages with local communities to share airport information, and uses commercial thinking to optimize assets and generate non-airline revenue while reducing costs for airline partners. Its goals are to enhance the passenger experience, foster nearby economic activity, and build strong partnerships with communities, tenants, and travelers.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
1945
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