Associate Process Manager
eClerx
Associate Process Manager
eClerx
Data analytics and BPM outsourcing services
Experience Required:
8-10 years in IT, with a minimum of 8 years focused on AI/ML solutions architecture, development, and deployment.
Key Responsibilities:
Architect and design robust, large-scale AI/ML solutions across multiple domains, including Generative AI.
Lead and oversee the complete machine learning lifecycle, encompassing data ingestion, feature engineering, model development, deployment, and continuous monitoring.
Partner with business and technical stakeholders to translate requirements into scalable and efficient ML systems.
Establish and enforce best practices, standards, and governance frameworks for ML pipelines, MLOps, and data platform management.
Provide mentorship and technical guidance to data scientists, ML engineers, and solution architects.
Assess emerging AI/ML technologies and drive their adoption within enterprise environments.
Ensure AI/ML solutions meet security, compliance, and performance benchmarks.
Required Skills & Qualifications:
Deep expertise in Generative AI, Agentic AI, machine learning, deep learning, NLP, and big data ecosystems.
Proficiency with ML frameworks such as TensorFlow, PyTorch, and Scikit-learn; cloud AI platforms including AWS, Azure, and GCP; and MLOps tools like Kubeflow, MLflow, Airflow, Docker, and Kubernetes.
Strong understanding of data architecture, API design, and scalable microservices.
Hands-on programming experience in Python or equivalent languages.
Proven experience delivering enterprise-scale AI/ML solutions.
Excellent leadership abilities, with strong stakeholder management and communication skills.
eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.
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