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WSH International Investments

Contract catering and brand portfolio management

Workplace Experience Coordinator

Reception & Front DeskConfirmed live in the last 24 hours
Full-timeHarpenden, UK£31k /yrIn-person

About the Job

Requirements

  • Experience working within a corporate or five-star hotel reception environment.
  • Work independently and self-manage responsibilities.
  • Demonstrate strong customer service skills and the ability to build networks.
  • Use a professional and confident telephone manner and demonstrate oral and written communication skills and computer literacy.
  • Use initiative and remain calm under pressure.
  • Work as a team member, multitask, and prioritize work commitments.
  • Maintain a flexible approach to departmental requirements.
  • Have a good educational background and a solid command of written and spoken English.
  • Have an approachable personality.

Responsibilities

  • Cover front-of-house and reception services within the client's office.
  • Welcome and greet visitors and clients.
  • Assist with internal and external bookings and maintain full accountability for meeting rooms.
  • Ensure meeting rooms, services, video conferencing facilities, other facilities, and public areas are set up and maintained to expected standards.
  • Facilitate room setups, including moving flexible furniture.
  • Remain aware of room status in client rooms and support internal rooms, ensuring each room is ready before its next booking.
  • Provide information about available facilities, arrange viewings, and accompany clients on facility tours as required.
  • Maintain awareness of business activity and communicate updates to relevant stakeholders.

About the Company

WSH International Investments

Contract catering and brand portfolio management

WSH is a British holding company that owns and operates brands in food services and hospitality, with contract catering as its core business. It runs BaxterStorey, Benugo, and Searcys, delivering high-quality food and service to clients like businesses, schools, and public venues, focusing on fresh, seasonal, and locally sourced ingredients. Its portfolio approach across corporate dining, restaurants, and cafes, plus centralized procurement and operations, differentiates it from competitors. Its goal is to provide dependable, high-quality catering and hospitality, grow its brand portfolio, and optimize costs to deliver value to clients and stakeholders.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Reading, United Kingdom
Founded
2011

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