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EXL

Analyzes business data and runs outsourced operations

Associate – Transformation Solution Consultant

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree, preferably in Business Administration or a related field.
  • 1–3 years of experience in business analysis, consulting, analytics, or related roles.
  • Strong analytical thinking and structured problem-solving skills.
  • Experience in stakeholder interaction and requirement elicitation.
  • Proficiency in Excel, PowerPoint, and at least one visualization tool: Power BI or Tableau.
  • Strong written and verbal communication skills.
  • Understanding of process improvement, data analytics, and digital transformation concepts.

Responsibilities

  • Gather requirements, manage stakeholders, and apply structured problem solving.
  • Analyze and visualize data using tools such as Power BI, Tableau, and Excel; define data needs, prepare data, and support AI-driven reporting.
  • Analyze processes, document them, and identify improvement opportunities.
  • Translate data and process insights into clear, actionable outcomes, using executive-ready presentations and structured storytelling.
  • Coordinate governance and delivery tracking.
  • Translate business problems into data-driven or AI-enabled solution opportunities and evaluate use cases based on feasibility, impact, and data availability.
  • Apply domain context to guide solution outputs, quality expectations, and controls; improve the accuracy, consistency, and relevance of AI-generated outputs.
  • Define high-level solution approaches, workflows, decision frameworks, validation approaches, checkpoints, and human intervention points where required.
  • Conduct current-state assessments, document findings, and recommend AI-enabled future states.
  • Support phased implementation plans aligned to business priorities, and adoption through documentation, training inputs, and feedback incorporation.
  • Review and validate solution outputs for alignment with business expectations.
  • Participate in end-to-end delivery of AI-enabled consulting engagements, from proposal through final outputs.
  • Structure problem statements, define analytical approaches, and translate findings into actionable recommendations.
  • Analyze business processes and operational data to identify inefficiencies, root causes, and improvement opportunities.
  • Conduct stakeholder workshops to capture processes, pain points, controls, data touchpoints, and AI enablement areas.
  • Develop current- and future-state artifacts, including process maps, standard operating procedures, journey maps, and responsibility assignment matrices, aligned to AI-driven transformation.
  • Perform data analysis and work decomposition to quantify impact, benefits, and business case value.
  • Create executive-ready presentations, narratives, and deliverables for senior stakeholders.
  • Collaborate with cross-functional teams to validate insights, shape AI-driven solutions, and track emerging AI and industry trends.

Desired Qualifications

  • Prior work experience and knowledge in the insurance domain.
  • Experience working with AI tools and applications.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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