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Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementPosted on Nov 14
Full-timeNavarre, FL, USAIn-person

About the Job

Requirements

  • Knowledge of operational tasks and ability to train team members in those tasks.
  • Ability to operate all equipment.
  • Ability to stock ingredients from delivery areas into storage, work areas, and walk-in coolers.
  • Ability to prepare products correctly at an advanced pace.
  • Ability to receive and process telephone orders.
  • Ability to take inventory and complete associated paperwork.
  • Ability to clean the store and equipment daily.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to carry pizzas and beverages while walking and climbing during delivery.
  • Ability to travel between the store and delivery vehicle and from the vehicle to the customer's location.
  • Ability to climb five or more flights of stairs when delivering products.
  • Far vision and night vision for driving.

Responsibilities

  • Assist the General Manager in coordinating and taking ownership of tasks and assignments given to the team.
  • Manage day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
  • Assist in developing managers by setting an example and mentoring the team.
  • Adhere to policies and procedures and ensure the crew does the same.
  • Encourage current team members daily and recruit new team members.
  • Handle staffing, paperwork, food management, time management, professional appearance, Domino's image standards, customer service and service recovery, attendance and punctuality, dependable transportation, store cleanliness, and marketing.
  • Bend forward at the pizza assembly station, front counter, and when stocking ingredients; crouch or squat occasionally to stock shelves and clean low areas.
  • Reach continuously in different directions, including occasionally above 72 inches to operate oven controls, change sign prices, and move objects to and from shelves; reach down to scoop cornmeal or wash dishes and forward to obtain toppings, clean surfaces, or answer phones.
  • Use hands continuously, including forceful forearm and wrist movements to shape dough, manipulate a pizza peel and rolling cutter, assemble cardboard pizza boxes, and grasp cans, phones, cutters, peels, and boxes.
  • Use pencils or pens, computers, telephones, calculators, TDD equipment, a pizza cutter, and a pizza peel as needed.
  • Deliver products by car to customers' doors and deliver flyers and door hangers.
  • Deliver pizzas within the designated delivery area, potentially making several deliveries per shift.
  • Work in varying and sometimes adverse weather conditions while delivering products, driving, and distributing coupons.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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