Expeditors

Global logistics and freight forwarding services

Air Export Agent

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeParañaque, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
Proactive approach and strong organizational skills.
Good computer skills, including Excel, Word, and PowerPoint.
Fluency in English.

Responsibilities

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into the operational system.
Track and trace air export files and reporting.
Use workflows on a daily basis.
Ensure arrival notices are communicated to overseas parties and customers.
Ensure accurate and timely client and service provider billing.
Interact with customers to arrange international shipments while meeting customer service standards.
Contribute to maintaining good relationships with suppliers, including airline carriers, trucking companies, and others involved.
Meet compliance requirements at all times in accordance with internal, external, and government regulations.
Understand department process flow and identify best practices to improve operational efficiency and productivity.
Ensure all customer standard operating procedures are in place and updated.
Meet key performance indicator standards in accordance with company procedures.
Respond to internal and external emails and requests in a timely manner.

Desired Qualifications

Understanding of the air documentation process.

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.

Major Duties and Responsibilities

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export files and reporting
Use Workflows on daily basis
Ensure arrival notices are communicated to overseas and customers
Ensure accurate and timely client and Service Providers billing
Interact with our customers in arranging their international shipments, meeting customer service standards
Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
Meet compliance at all times with internal and external regulations in accordance with government regulations
Understand department process flow, looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures are in place and updated
Meet KPI standards in accordance with the Company's procedure
Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Understanding of air documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word, PowerPoint)
Fluent in English

Reporting Structure

Air Export Supervisor and Manager

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time
Health Plan: Medical Insurance (including immediate dependent)
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
With provision of 26 days Work-from-Home Set-up per year.

All your information will be kept confidential according to EEO guidelines.

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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