City of Florissant

Municipal government providing public services

Police Dispatcher

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeFlorissant, MO, USA$24.84 /hrIn-person

About the Job

Requirements

Must be a United States citizen at the time of application and a Missouri resident at the time of appointment.
Must be at least 18 years old and demonstrate maturity.
Must be a high school graduate or have a GED equivalent, with specialized coursework in general office practices such as typing, filing, and related duties.
Must have good moral character.
Must have a valid driver's license.

Responsibilities

Deal tactfully and courteously with the public and city employees.
Work rotating shifts, including weekends; monitor telephones and radio in the dispatch center, answer incoming calls, determine the nature of each call, gather necessary information, and transmit or relay it.
Dispatch police and other response vehicles for emergencies; broadcast the nature, location, and time of incidents; contact required personnel and other local agencies such as the fire department during emergencies; ensure reserve units are present by contacting designated call-back personnel; and relay information as required.
Record data in the computer system about radio and telephone communications and personnel and equipment locations; maintain ongoing contact with responding personnel during emergencies, keep them informed of pertinent incoming information, track matters such as traffic-light outages and street closures, and inform emergency personnel.
Maintain the dispatch-center work area and equipment in clean and working order.
Operate radios as needed, assist with radio communications, operate the base radio as required, and send and receive computer messages.
Operate listed tools and equipment as required.
Compose, type, and edit correspondence, reports, memoranda, and other material, exercising judgment about content, accuracy, and completeness.
Enter data into standard office and department forms, manually and electronically; make simple entries in reports; and compile and tabulate data.
Maintain dispatch documents and records for dissemination.
Operate a telephone switchboard.
Monitor individuals in holding cells for proper conduct, safety, medical needs, and other needs.
Assist in training new employees.
Perform other duties as directed.

Description

Status: Full-time

Hourly Rate: $24.84 hourly

Full benefits package includes: MO Lagers Pension, medical, dental, life insurance, long-term disability and various voluntary benefit plans

General Purpose of Position

This is specialized work in receiving and dispatching information in the Police Communications Division.

Major Duties and Responsibilities

Deals tactfully and courteously with the public and city employees.
Works rotating shifts, including weekends. Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay.
Dispatches police and other response vehicles for emergencies; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required.
Records data into the computer system regarding radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed.
Maintains dispatch center work area and equipment in clean and working order.
Operates radios as needed and assists in radio communications; operates base radio as required. Sends and receives computer messages.
Operates listed tools and equipment as required.
Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgement as to content, accuracy, and completeness.
Inputs data to standard office and department forms, both manual and automated; makes simple posting to various reports; compiles and tabulates data.
Maintains dispatch documents and records for dissemination.
Operates a telephone switchboard.
Monitors individuals in holding cells for proper conduct, safety, and medical or other needs.
Assists in training new employees
Performs other duties as directed

Requirements

Education and Experience

Must be a citizen of the United States at the time of application and a Missouri resident at time of appointment; Minimum age 18 and demonstrates maturity. High school graduate or GED equivalent with specialized course work in general office practices such as typing, filing, and other related duties. Good moral character.

Licenses and Certifications

Must have a valid driver’s license

Equal Opportunity Employer M/F/Disabled/Veteran

About the Company

City of Florissant

Municipal government providing public services

Florissant is a municipal government in St. Louis County that serves more than 52,000 residents. It operates under a Mayor-Council system with a full-time mayor and nine ward-based council members, funding services through taxes and fees. City departments include Police, Public Works, Parks and Recreation, and Health, and it provides online access to ordinances, records requests, and bill payments. The city focuses on economic development, public safety, historic preservation (Old Town Florissant), and a broad range of parks and cultural amenities to support a thriving, safe community.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1786

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