Senior Epic Analyst - Multiple Teams

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job guides the operational, clinical, and technical direction of Epic applications and solutions across all specialties and ensures alignment with the business strategy. Designs, develops, and implements solutions to business problems; evaluates end user needs, system goals, and existing applications to define system requirements and technical standards; and develops and maintains documentation associated with all integration and change activities. Relies on domain knowledge and professional discretion while serving as an advocate to stakeholders. Performs integral consultative functions for IS initiatives ranging from tactical to strategic.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - High school diploma or equivalent.

Preferred - Bachelor’s degree in related field.

Work Experience
Required - 3 years of Epic experience.

Certifications

Required - Epic certification.

Preferred - Additional Epic certification.

Knowledge Skills and Abilities (KSAs)

• Effective verbal, written, and diagrammatic skills and ability to present information clearly and professionally to varying levels of individuals.

• Technical integration skills and comprehensive understanding of application implementation challenges from initial conceptualization through development, testing, implementation, and operational support.

• Strong technical knowledge of multiple Epic and non-Epic applications, clinical data integration, Epic Reporting Workbench and interoperability standards and ability to design and implement technical solutions and processes.

• Operational or clinical expertise and ability to understand and interpret technological impact to clinical operations across risk management, change management, configuration management, business continuity, safety and analytics.

• Project management skills and ability to plan, define scope, goals, deliverables and lead projects while collaborating with stakeholders and leadership to secure support.

• Ability to work independently, prioritize, and adjust schedule as needed while remaining accountable for results.

• Critical thinking skills and ability to accurately analyze information, make sound decisions and provide build recommendations with the understanding of downstream effects for the Epic EMR and other ancillary systems.

• Analytical, problem-solving, and researching skills and ability to perform Gap analysis.

• Ability to travel throughout and between facilities and work flexible hours (weekends/holidays/nights/call).

Job Duties

• Assists in evaluation of operational needs and validates workflows, builds, and configuration based on application requirements.

• Designs, develops, documents, and implements success measurements for core and cross application projects in accordance with IS system goals.

• Provides expertise in all facets of core and related applications, including prototyping and proof of concept.

• Cultivates and designs innovative solutions in accordance with emerging technologies and best practices.

• Researches and analyzes business needs for project implications.

• Supports all projects in accordance with service level agreements and ensures that completed projects are transitioned to and supported by appropriate teams.

• Serves as liaison between end users, third parties, and application staff.

• Works with business owners, SMEs, and technical experts to evaluate interoperability solutions and assist in decision recommendations.

• Functions as a technical support to peer and teams.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.