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Microsoft

Builds workplace software, PCs and cloud services

AI Token Ops Solution Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in a technical field or equivalent experience, and at least 8 years in customer-facing cloud or AI solution architecture.
  • Delivery leadership across multiple Asian markets and time zones, including customer workshops, pilots, architecture decisions, and production roadmaps.
  • Hands-on knowledge of Azure AI Foundry and production architecture for AI, agent, and retrieval-augmented generation solutions.
  • Experience designing model-routing and evaluation strategies across differing language, quality, latency, availability, and cost requirements.
  • Understanding of TokenOps observability and the telemetry needed to manage agent, model, token, cost, reliability, and outcome behavior.
  • Ability to model and explain FinOps unit economics and connect technical tradeoffs to customer value and scale decisions.
  • Strong data, application programming interface, identity, network, security, and enterprise-integration architecture skills.
  • Experience applying Responsible AI and enterprise governance requirements throughout architecture and delivery.
  • Ability to communicate with executive and engineering stakeholders and lead ambiguous decisions across cultures, organizations, and time zones.

Responsibilities

  • Shape opportunities in Asia by connecting customer priorities, market context, AI use cases, and operating constraints to a clear TokenOps engagement.
  • Lead customer workshops and architecture decisions across countries, cultures, languages, and time zones.
  • Design Azure AI Foundry architectures for agents, retrieval-augmented generation, model access, orchestration, grounding, and enterprise integration.
  • Lead pilots and prototypes that validate feasibility, quality, performance, cost, security, and adoption in the target market.
  • Define model-routing and evaluation approaches that account for language, locality, quality, latency, availability, and cost.
  • Design TokenOps observability across applications, agents, models, gateways, tokens, costs, controls, and customer outcomes.
  • Translate telemetry and architecture choices into FinOps unit economics and executive-ready value and scale decisions.
  • Guide data, application programming interface, identity, network, platform, and legacy-integration decisions across diverse customer estates.
  • Embed enterprise security and Responsible AI requirements while addressing market-specific data, sovereignty, privacy, and AI regulation.
  • Coordinate implementation decisions across customer teams, Microsoft stakeholders, partners, and regional delivery resources.
  • Create reusable Asia shaping and delivery patterns and bring regional requirements into the broader TokenOps product and practice.

Desired Qualifications

  • Azure Solutions Architect certification or equivalent demonstrated Azure architecture expertise.
  • Multilingual capability or substantial experience leading delivery in multilingual customer environments.
  • Knowledge of data, privacy, sovereignty, residency, and AI regulation across Asian markets.
  • Experience adapting global architecture patterns to local platforms, regulations, languages, and operating models.
  • Executive value-framing skills and experience connecting AI architecture to investment, economics, and business outcomes.
  • Consulting experience shaping scopes, work packages, effort, dependencies, risks, and success criteria.
  • Experience turning prototypes and regional field learning into reusable architecture and delivery patterns.
  • Ability to support engagement planning and controller implementation while collaborating with engineering, science, data, partner, and business-value teams.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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