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URBN

Multi-brand fashion retail with lifestyle brands

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeTysons, VA, USA

About the Job

Requirements

  • At least 1 year of store leadership experience.
  • Passion for FP Movement and/or a connection to the local fitness community.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

  • Act as a brand ambassador and reflect company values while partnering with the leadership team to create an engaging visual experience for FP Movement customers.
  • Create selling initiatives that enhance the customer experience and encourage the team to build lasting relationships through personalized service, product recommendations, and shared interests in wellness and fitness.
  • Support the Store Manager in developing consistent event programming reflective of local customer interests and support the execution of events with fitness and wellness partners.
  • Deliver a seamless omnichannel shopping and event experience through understanding and use of MPOS, POS, and the FP App.
  • Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals, and provide employees with timely, specific feedback to promote action and accountability.
  • Serve as manager on duty by driving engagement in each zone through communication and adaptability and fostering a collaborative selling environment.
  • Support the Store Manager in recruiting, hiring, and retaining talent, and facilitate onboarding for new hires.
  • Assess sales forecasting and support scheduling and payroll to maintain effective daily zone charts and operating standards.
  • Use company tools to analyze product placement, outfitting, and stock levels; network with the local community and identify fitness partnerships and events that drive brand community and store sales.
  • Collaborate with partners to process shipments, restock and place products, maintain visual and display standards, and ensure omnichannel orders are processed accurately and on time.
  • Adhere to store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures to support store profitability.
  • Engage employees at all levels to encourage open dialogue, reinforce follow-through, and ensure the store team is heard and supported.
  • Respond to interoffice communications and ensure company information reaches the team; facilitate sharing event programming, product knowledge, current trends, visual priorities, and brand messaging through daily meetings.
  • Provide the Store Manager with insight and feedback about the customer experience, product, presentation, and events.
  • Protect time with direct reports, set goals, and deliver feedback to support employees' personal growth.

About the Company

URBN

Multi-brand fashion retail with lifestyle brands

URBN operates a global portfolio of lifestyle brands, including Urban Outfitters, Anthropologie, Free People, Nuuly, Terrain, and Vetri Family. Each brand targets different customer niches with a mix of clothing, accessories, and home goods, and some offerings extend into experiences like dining or a rental model with Nuuly. The multi-brand approach lets URBN serve a wide range of tastes under one umbrella and diversify beyond a single brand. Its goal is to build long-term value by expanding brand offerings, entering related product areas, and exploring services like rental to support a circular economy while reaching new markets.

Company size
10,001+
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2016

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