Senior Manager - Data Center Infrastructure Management

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

The Sr. Manager, Data Center Infrastructure Management (DCIM) leads a team of engineers responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management Systems (BMS). This role requires a strategic thinker with keen planning skills and the ability to lead through influence.  The ideal candidate will have a background in electrical and mechanical systems and possess knowledge of large scale data centers (or similar environments) with a strong process-driven orientation.

RESPONSIBILITIES, other duties may be assigned.

• Schedules deployment resources to meet QTS-established schedules
• Institutes and ensures adherence to Quality Assurance (QA) policies and procedures
• Institutes and maintains Standard Operating Procedures (SOPs) for the deployment of services according to QTS’s product catalog or industry best practices
• Ensures that the DCIM Engineering team is trained on the most up-to-date versions of SOPs and job-specific requirements so that service enablement can be accomplished in an effective, timely, and cost-effective manner
• Monitors and reviews the deployment of services, to minimize unplanned downtime, anticipate and solve problems in a timely manner, and to identify opportunities for improvement
• Analyzes data, prepares reports, and makes recommendations for improving time to project completion
• Initiates and carries out projects that improve efficiency and/or reduce operating costs
• Tracks, analyzes and improves key parameters such as time to deploy, resource utilization, deployment cost, etc.
• Assists with the development of operational budgets and monitors actual expenses to ensure they fall within budgets
• Performs administrative tasks such as approving proposals, expenditures, enforcing policies and performance management of DCIM Engineers
• Champion the effort of change by training and supporting regional DCIM Engineers on BMS/EPMS applications
• Provide strategic leadership for the DCIM platform to implement enterprise BMS/EPMS standards at the site level
• Develop BMS/EPMS standards for system topology, graphics and functionality between multiple vendors and multiple sites
• Lead/direct vendors via Scope of Work and Requests for Proposals/information documents.
• Implement corporate policies, procedures, and standards to maximize the performance of systems, applications and networks

BASIC QUALIFICATIONS

• BS in Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience
• Ten or more years of progressive experience with critical monitoring/control systems and support for critical facilities
• Three or more years of management/supervisory experience leading engineering or critical operations teams
• Proficient knowledge and experience with BMS and building EPMS systems
• Familiarity with power distribution systems in a data center environment or similar critical systems environment
• US Citizenship for this position is required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

• Prior experiencing working in a data center environment
• Familiarity with Aveva WonderWare
• Knowledge of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others
• Understanding of network implementation
• Five or more years of experience with various Industrial Control Programmable Logic Controllers (PLC) such as Allen Bradley, Schneider Siemens, etc.
• Experience performing commissioning, qualification & change control activities related to BMS including but not limited to HVAC, chiller plants, domestic and process water systems, building automation systems, etc.
• Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications
• Understanding of basic power calculations on single and 3-phase circuits, electrical diagrams, control diagrams

KNOWLEDGE, SKILLS AND ABILITIES

• Proven ability to manage multiple projects simultaneously while maintaining schedule and scope
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Self-starter and quick learner who understands and can adapt to existing software application and computing infrastructures

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Illinois. Please note that this information is provided for those hired in Illinois only, and this role is open to candidates outside of Illinois with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Illinois, is:

$156,525.40 - 239,369.08

Please note that this information is provided for those hired in Illinois only, and this role is open to candidates outside of Illinois with compensation that aligns with your location.  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.