Front Office Assistant

Overview

Serenity Dental is looking for a Front Office Assistant to join our dedicated team! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role is a strong communicator and has a team-oriented mindset. If this sounds like you, we want to hear from you!

Schedule & Office Hours

• Full-time
• Monday through Friday, with some Saturdays

Benefits and Perks

• Competitive compensation, depending on experience
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Occasional team outings

Qualifications

• Prior medical or dental front office experience is required
• Knowledge of dental terminology and procedures
• Experience with customer service, insurance verification, treatment planning, prior authorizations, Medicaid, and PPO insurance plans
• Excellent phone etiquette and ability to manage multiple phone lines
• Strong customer service mindset
• Familiarity with Open Dental software
• Bilingual in Spanish is a plus
• Quick learner

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