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Encora

Global digital engineering services provider

IT Demand Management Coordinator

Program ManagementConfirmed live in the last 24 hours
Full-timeLima, PeruNo salary listed

About the Job

Requirements

  • At least 3 years of experience in project management, PMO, demand management, or information governance.
  • Experience coordinating cross-functional initiatives with multiple stakeholders.
  • Experience building and monitoring management indicators.
  • Experience developing dashboards and executive reports.
  • Solid knowledge of information management and analysis.
  • Experience in information governance or PMO.
  • Experience working with Agile, Waterfall, and hybrid methodologies.
  • Intermediate-to-advanced proficiency in Power BI.
  • Advanced proficiency in Excel.
  • Experience using Power Apps and Power Automate.
  • Experience using generative AI tools and knowledge of Microsoft Copilot.
  • Knowledge of Jira.
  • Ability to develop roadmaps, schedules, and delivery plans.
  • Experience tracking risks, dependencies, and operational capacity.
  • Ability to interpret metrics and make data-driven recommendations.
  • Required bachelor's-level education or equivalent qualification in Systems Engineering, Industrial Engineering, Administration, Business Management, or a related career.
  • Analytical thinking, effective communication, influence-based leadership, stakeholder management, results orientation, critical thinking, problem-solving, adaptability, organization and planning, proactivity, autonomy, and a systemic view of business.

Responsibilities

  • Coordinate, structure, and track the organization's portfolio of technology initiatives.
  • Consolidate and analyze information from multiple areas to support decision-making.
  • Manage projects end to end, including planning, execution, monitoring, and closure.
  • Prepare schedules, work plans, risk matrices, and milestone tracking.
  • Define, monitor, and report KPIs and OKRs aligned with strategic objectives.
  • Build and maintain executive dashboards showing progress, risks, and deviations.
  • Analyze organizational capacity to take on new initiatives and demands.
  • Design, document, and optimize processes using flowcharts and operating models.
  • Coordinate with internal and external teams to ensure progress on strategic initiatives.
  • Manage communications with business and technology stakeholders.
  • Identify opportunities for continuous improvement in processes, tools, and information management.
  • Facilitate initiative prioritization and alignment between technology and business.

Desired Qualifications

  • Experience using Monday.com.
  • Certifications related to project management, PMO, or Agile methodologies.
  • Experience in data and analytics initiatives.
  • Experience working in technology or digital transformation areas.
  • Knowledge of technology portfolio management.
  • Experience driving continuous improvement processes.

About the Company

Encora

Global digital engineering services provider

Encora offers global digital engineering services, including software product engineering, cloud services, data science, and quality engineering. It works through nearshore and offshore teams in Latin America and India to provide cost-effective software development and IT consulting for industries like financial services, healthcare, retail, and technology. The company differentiates itself with a scalable global delivery model, access to large pools of software engineers, and backing from Advent International to support growth. Its goal is to help clients accelerate their digital transformation by delivering practical, scalable engineering services at a lower cost.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215M
Headquarters
Scottsdale, AZ
Founded
2003

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