Full-Time

Assistant General Manager

Birmingham

Posted on 9/12/2024

Blank Street

Blank Street

201-500 employees

Specialty coffee shop with efficient service

Food & Agriculture
Consumer Software

Junior, Mid

No H1B Sponsorship

Birmingham, UK

Candidates must reliably commute or plan to relocate before starting work.

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Requirements
  • Some experience and a strong passion for managing, coaching, and developing people
  • A commercial mindset that understands all the components of driving delivery across multiple locations
  • A self starter with a can do, solution oriented mindset and a positive outlook
  • A real team player
  • Someone that can see the bigger picture and isn’t afraid to get stuck in to make the magic happen
  • A love for the Blank Street brand and genuine excitement to be a part of the amazing journey we are on
Responsibilities
  • Inspire, motivate and support your store teams to keep bringing their best selves to work every day
  • Ensure the daily success of your stores so that we are providing the best service to our customers
  • Be a brand ambassador, living our values and upholding our brand standards to the highest level
  • Responsible for accurate stock ordering, rota management and maximising commercial opportunity in your stores
  • Responsible for all elements of store delivery in the General Manager’s absence

Blank Street provides a unique coffee shop experience by focusing on high-quality, clean, and natural coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their business model emphasizes efficiency and customer convenience, operating small locations to keep costs low and pass savings on to customers. Blank Street sources specialty coffees from around the world and offers fresh, locally-sourced food while ensuring their baristas receive above-market wages. Customers can enhance their experience through the Blank Street app, which allows for ordering ahead, customizing drinks, and participating in loyalty programs. The goal of Blank Street is to redefine the coffee shop experience by combining quality products with exceptional service and affordability.

Company Stage

Seed

Total Funding

$50.6M

Headquarters

New York City, New York

Founded

2020

Growth & Insights
Headcount

6 month growth

26%

1 year growth

60%

2 year growth

110%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rapid expansion into major cities increases brand visibility and market presence.
  • Partnerships with lifestyle brands boost brand visibility and attract new customers.
  • Dedicated matcha menu aligns with growing consumer interest in matcha products.

What critics are saying

  • Rapid expansion may lead to operational challenges and overextension.
  • Subscription program faces competition and potential challenges in customer retention.
  • Focus on matcha might alienate traditional coffee drinkers, limiting market appeal.

What makes Blank Street unique

  • Automated espresso machines ensure consistent quality and enhance customer interaction.
  • Small, cost-effective locations reduce overhead and offer affordable specialty coffee.
  • Subscription program 'Regulars' enhances customer loyalty and provides steady revenue.

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