N

Nuvei

Global payment technology platform and services

Relationship Manager

Full-Time
No salary listed
Mid
Remote in USA+1 moreMore locations: Scottsdale, AZ, USA
RemoteRemote within the United States; willingness to work across different time zones is required.
Sales & Account ManagementAccount Management

About the job

Requirements
  • At least 3–5 years of experience managing enterprise-level clients in a fast-paced and dynamic environment.
  • Knowledge of payments and acquiring is required.
  • Demonstrated commercial edge and entrepreneurial drive.
  • Ability to work in uncertain situations and deal with ambiguity.
  • Ability to communicate effectively and build relationships at all levels.
  • Ability to work seamlessly with a global, multicultural team.
  • Strong organization and time-management skills.
  • Strong aptitude for analyzing and solving problems.
  • Willingness to work across different time zones.
  • Fluency in Mandarin and proficiency in English.
  • Willingness to travel approximately 5%.
Responsibilities
  • Be fully responsible for the success and satisfaction of merchants in the assigned portfolio.
  • Build strong relationships with key contacts across multiple continents and time zones.
  • Build and sustain relationships with key merchant stakeholders to drive the best possible merchant experience.
  • Ensure a positive and consistent relationship for assigned clients.
  • Serve as the primary point of contact to support problem resolution and ensure client retention.
  • Work and collaborate with colleagues across the global Nuvei team.

About the company

Nuvei is a global payment technology company that connects businesses to a broad range of payment methods through a proprietary platform, enabling seamless pay-in (payments) and pay-out (disbursements) capabilities. Its product combines technology and consulting services to help e-commerce firms, marketplaces, and online service providers accept more payments, reduce operating costs, and minimize payment barriers. The platform processes transactions and can be extended with advisory services, generating revenue from transaction fees, subscriptions, and consulting fees. Unlike providers that focus only on software or payments, Nuvei blends a robust payments platform with strategic consulting to optimize acceptance rates and overall efficiency for customers operating locally and internationally. The company's goal is to help businesses succeed both domestically and globally by simplifying payments, expanding reach, and lowering costs.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Montreal, Canada

Founded

2003

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Simplify Jobs

Simplify's Take

What believers are saying

  • BlackLine integration went live in August 2026, giving Nuvei immediate enterprise distribution.
  • Payoneer adds payouts, treasury, and FX capabilities across 190-plus markets.
  • July 2026 leadership hires strengthen compliance, finance discipline, and product execution.

What critics are saying

  • FTC's September 2026 settlement brands Nuvei's merchant screening as structurally weak.
  • Payoneer acquisition closes mid-2027, leaving integration risk and distraction during regulatory scrutiny.
  • A tech-support merchant ban and enhanced monitoring threaten higher-risk revenue and compliance costs.

What makes Nuvei unique

  • Nuvei embeds payments inside BlackLine and Kolleno, not just a checkout gateway.
  • June 2026 Payoneer deal creates a broader local and cross-border money platform.
  • Visa agentic-commerce pilot positions Nuvei early in AI-initiated payments infrastructure.

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Benefits

Health Insurance

Paid Holidays

401(k) Company Match

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Charge.com
Oct 3rd, 2026
Internet credit card merchant account setup guide.

Internet credit card merchant account setup guide. Internet merchant accounts require a processor, a secure payment gateway, and SSL-compliant checkout integration to accept cards online. Charge.com sets up accounts with no setup or cancellation fees, rates starting at 0.25%, free software and terminals, and 24/7/365 support backed by 25 years online. Setup requires no setup fees, cancellation fees, or long-term contracts, with Charge.com delivering rates as low as 0.25%. Free payment processing software plus card readers for seamless gateway integration across online, in-person, phone, mail, or fax transactions, backed by 24/7/365 support. Internet merchant accounts enable businesses to accept credit card payments online, connecting retailers, merchant banks, and payment processors like NMI and Authorize.net through secure gateway integration. Charge.com provides free payment processing software, card readers, and rates as low as 0.25%, with no setup fees, cancellation fees, or long-term contracts required for approval. Key takeaways. * Charge.com integrates with major payment gateways including NMI, Authorize.net, Nuvei, and Greenlight Payments seamlessly. * Accept multiple payment methods: credit cards, debit cards, Apple Pay, and Google Pay through one account. * Charge.com's fraud protection tools flag suspicious transactions and provide chargeback protection for ecommerce businesses. * Charge.com guarantees next-day or same-day deposit funding for all processed ecommerce transactions. Specific documentation determines approval speed for an internet credit card merchant account. A merchant account functions as a special bank account that allows a business to accept credit card payments. The online version simply configures that account to process transactions over the internet. Missing paperwork stalls applications and delays the ability to collect revenue from card-paying customers. Preparation shortens that gap considerably. * Business formation records, such as articles of incorporation or a business license * Bank account information for deposits and settlements * Processing history or projected monthly sales volume * Owner identification and tax identification numbers What if a business owner has bad credit? Credit history does not automatically disqualify an applicant. Charge.com works with merchants across varying credit backgrounds, supporting all legal businesses regardless of financial history. Owners with past credit challenges still have a path to approval. How long does document review take? Review timelines depend on how complete the submitted paperwork is. Applicants who gather business formation records, banking details, and identification in advance typically move through underwriting faster than those submitting materials piecemeal. Organized documentation remains the single biggest factor within an applicant's control. How do you set up your account? Opening an internet credit card merchant account with Charge.com follows four concrete steps. None of them carries a setup fee, a cancellation fee, or a long-term contract. Skipping proper setup costs business owners weeks of delayed payments and unnecessary equipment expenses. What does ecommerce merchant account setup involve? Ecommerce merchant account setup starts with an application review based on the merchant's business type and sales volume. Charge.com evaluates the profile and assigns processing terms, including rates that can run as low as 0.25% depending on risk category and transaction history. The applicant then receives free payment processing software and card readers configured for computers and mobile devices, eliminating hardware costs that competitors often pass on to new merchants. * Submit the application. The business owner provides company details, sales channels, and estimated monthly volume. * Receive account approval and equipment. Charge.com issues free software and card readers suited to desktop, online, or mobile acceptance. * Connect a payment gateway. The merchant integrates the account with a platform such as NMI, Authorize.net, Nuvei, or Greenlight Payments to process checkout transactions on a website, mobile app, or shopping cart system. * Activate acceptance across channels. Once integration is complete, the merchant accepts cards online, in person, by phone, by mail, or by fax. Payment gateway or merchant account: what is the difference? A payment gateway transmits transaction data for authorization, while a merchant account holds the actual funds before deposit. Comparing payment gateway vs merchant account functions matters because gateways like NMI or Authorize.net cannot settle funds alone; they require an underlying account. Charge.com supplies both pieces, pairing gateway integration with account approval so merchants avoid managing separate vendor relationships. Low online payment processing rates apply once both components operate together under one agreement. What mistakes should you avoid? Small business owners lose money and customers through four predictable errors. Each one carries a measurable cost, not just a theoretical risk. Overlooking round-the-clock customer support ranks among the costliest oversights. A processing outage at 2 a.m. still stops sales, and a merchant without 24/7/365 support has no way to restore transactions until business hours resume. Selecting an unproven provider instead of one with a sustained top rating ignores years of verified performance. A six-time #1 ranking among internet credit card merchant account providers reflects consistency a newer competitor cannot demonstrate. Does skipping card acceptance really cost that much? Yes. Businesses that never add card acceptance forfeit the sales elevator it generates, estimated at 50 to 500 percent or more. That gap compounds every month a retailer delays an ecommerce merchant account setup. Faq. What documents does Charge.com require before applying? Applicants need business formation records, bank account information, processing history or projected sales volume, and owner identification with tax identification numbers to speed up approval. Does bad credit disqualify a business owner from approval? No, Charge.com supports merchants across varying credit backgrounds and works with all legal businesses regardless of past financial history. What does Charge.com provide for free during setup? Charge.com provides free payment processing software and card readers configured for computers and mobile devices, with no setup fees, cancellation fees, or long-term contracts. Conclusion. In closing, establishing an internet merchant account represents a fundamental business decision that directly impacts operational efficiency and revenue potential. The considerations outlined, from gateway integration to rate structures, underscore the importance of selecting a provider that aligns with your specific transaction requirements and financial objectives. A merchant account partner offering transparent pricing, accessible support, and flexible payment acceptance methods across multiple channels positions your business to process transactions confidently while maintaining cost control and operational simplicity.

BayPay Forum
Sep 15th, 2026
Nuvei and Kolleno partner on AI-driven B2B payment collection.

Nuvei and Kolleno partner on AI-driven B2B payment collection. Nuvei and Kolleno have partnered to integrate global payment acceptance into Kolleno"s AI-powered order-to-cash platform. Nuvei and Kolleno have partnered to integrate global payment acceptance into Kolleno's AI-powered order-to-cash platform. The collaboration embeds Nuvei's payment network directly into Kolleno's finance workflows, allowing customers to pay invoices without leaving the platform used to manage collections, disputes, cash application, and forecasting. The move targets a recurring issue in B2B invoicing: late payment. According to the companies, this is an issue affecting more than half of B2B invoices, a problem they attribute in part to a structural disconnect between the systems used to chase payments and those used to process and reconcile them. Each handoff between these separate systems creates opportunities for delay, customer confusion about payment methods, or manual reconciliation errors by finance teams. Finance departments have increasingly adopted AI to automate collections, cash application, and forecasting processes. However, payment acceptance has typically remained separate from these automated workflows, requiring a distinct system outside the platform finance teams use daily. Under the partnership, Kolleno's AI-based tools continue to automate collections activity according to workflows configured by finance teams, while Nuvei's infrastructure enables customers to complete payments within the same interface, regardless of payment method or location. This removes a separate step previously required to process payments outside Kolleno's system, with the aim of shortening the path between invoice issuance and payment reconciliation. Kolleno's order-to-cash platform covers accounts receivable automation, including collections, dispute management, cash application, credit risk monitoring, and cash flow forecasting. The company holds SOC 2 Type II and ISO 27001 certifications. Nuvei's platform supports the full transaction lifecycle for cross-border and local commerce, with reach in more than 190 markets and support for over 720 alternative payment methods. The company has shown interest in supporting agentic commerce as AI-driven payment initiation develops across the industry. This move mirrors Nuvei's partnership with BlackLine, announced earlier in 2026, which embedded payment acceptance into BlackLine's invoice-to-cash platform for enterprise customers. Both partnerships follow similar objectives: linking Nuvei's payment infrastructure directly to finance platforms to close the gap between invoicing, collections, and payment settlement, reducing manual reconciliation across finance workflows... Sep 15, 2026 00:00

MyChesCo
Sep 8th, 2026
FTC forces Nuvei to pay $4.85 million in fraud case.

FTC forces Nuvei to pay $4.85 million in fraud case. WASHINGTON, D.C. - Global payment processor Nuvei will pay $4.85 million and overhaul how it screens merchants under a proposed Federal Trade Commission settlement filed in Arizona, resolving allegations that the company processed payments for businesses it knew or should have known were engaged in fraud and deception. The FTC alleges Canada-based Nuvei Corp. and several subsidiaries provided payment-processing services to deceptive merchants, including overseas tech-support operations targeting U.S. consumers. Nuvei processed more than $30 million in consumer payments from 2017 through 2023 for Reimage, an offshore tech-support operation that the FTC later targeted in a separate enforcement action, according to the complaint. Discover more Download Interactive Maps Download Travel Guides The agency alleges Nuvei furnished Reimage and other overseas tech-support businesses with merchant accounts through its acquiring bank in Cyprus, allowing them to accept credit-card payments from consumers in the U.S. and elsewhere. Nuvei Technologies Inc., the company's U.S.-based subsidiary, also allegedly opened or maintained accounts for merchants accused of making false or unsupported business-opportunity earnings claims, impersonating government tax authorities or having previously been terminated by other processors or acquiring banks because of excessive chargebacks or suspected fraud. Those merchants included DK Automation, which the FTC targeted in a November 2022 enforcement action, and American Tax Service, which was the subject of an FTC case in October 2025. The complaint charges Nuvei and the other defendants with unfair payment-processing practices in violation of the FTC Act and with assisting and facilitating deceptive telemarketers in violation of the Telemarketing Sales Rule. "Consumers deserve a payment system that is competitive, transparent and fortified against fraud," Christopher Mufarrige, director of the FTC's Bureau of Consumer Protection, said. Under the proposed order, Nuvei would be barred from providing payment services to businesses selling tech-support products or services through telemarketing or computer pop-up messages involving security or performance problems. The company would also be prohibited from making false or misleading representations to obtain merchant accounts or other payment-processing services and from using practices intended to evade fraud or risk-monitoring systems maintained by banks and credit-card networks. The order specifically prohibits load balancing when used to avoid those monitoring programs. Nuvei would additionally be required to strengthen screening and monitoring of current and prospective clients, including merchants involved in certain higher-risk categories such as outbound telemarketing. The company must conduct enhanced reviews of existing clients whose chargeback rates exceed thresholds specified in the order. The $4.85 million payment would be used for consumer redress. Discover more Download Interactive Maps Download Travel Guides Book Walking Tours The FTC voted 2-0 to authorize the complaint and stipulated order, which were filed in the U.S. District Court for the District of Arizona. FTC Chairman Andrew Ferguson and Commissioner Mark Meador issued a joint statement in connection with the action. The settlement remains subject to court approval. The FTC files a complaint when it has reason to believe the defendants are violating or are about to violate the law and determines that a proceeding is in the public interest. Support the local news that supports Chester County. MyChesCo delivers reliable, fact-based reporting and essential community resources - free for everyone. If you value that, click here to become a patron today. Discover more Download GPS Apps Book Walking Tours

Financing Your Way
Sep 8th, 2026
Nuvei pays $4.9M to settle FTC case.

Nuvei pays $4.9M to settle FTC case. Nuvei's $4.9M FTC settlement signals a new era of strict oversight for payment processors and the merchants they support. Curated by Financing Your Way from original reporting by Payments Dive. Summary is AI-assisted and editorially reviewed - see its editorial standards. Payments processor Nuvei is paying $4.9 million to settle Federal Trade Commission (FTC) allegations that it turned a blind eye to fraudulent merchant activity. This settlement highlights a major crackdown on the 'middlemen' of the financial world. The FTC claimed Nuvei ignored clear red flags, such as high chargeback rates and deceptive marketing practices, from merchants who were scamming customers. For any business that offers financing or handles digital payments, this is a loud warning. The government is no longer just going after the scammers themselves; they are holding the payment platforms and financing partners accountable for who they allow on their systems. For retailers and service providers, this means you can expect much tighter vetting processes from your financing and payment partners. Lenders and processors are being forced to conduct deeper due diligence to avoid these massive fines. If your business has a high volume of disputes or chargebacks, you are now a much higher risk in the eyes of your providers. They are being pressured to cut ties with 'high-risk' accounts faster than ever before to stay in the FTC's good graces. This isn't just about legal compliance; it's about the stability of your ability to take payments and offer credit to your customers. Who else is covering this

Vici Tech Solutions
Sep 5th, 2026
FTC Safeguards Rule enforcement heats up: $4.85M Nuvei settlement.

FTC Safeguards Rule enforcement heats up: $4.85M Nuvei settlement. Regulatory Update Compliance Cyber Security Data Breaches Payment processor accountability under the microscope. The Federal Trade Commission announced a $4.85 million settlement with payment processor Nuvei on September 5, 2026, marking a significant escalation in regulatory enforcement around merchant screening practices and fraud prevention obligations. The settlement alleges that Nuvei and its subsidiaries knowingly processed payments for merchants engaged in fraudulent activity, highlighting the expanding compliance burden on payment intermediaries and the businesses that rely on them. This enforcement action arrives at a moment when the FTC Safeguards Rule and related consumer protection frameworks are receiving renewed attention. For small and mid-sized businesses - particularly those in financial services, e-commerce, and any sector handling payment processing - the Nuvei case offers critical lessons about due diligence, vendor risk management, and the regulatory expectations surrounding fraud prevention. What the Nuvei settlement reveals about compliance expectations. The FTC's complaint centers on Nuvei's alleged failure to implement adequate merchant screening and monitoring practices. According to the agency, the company processed transactions for merchants the firm knew or should have known were engaged in deceptive or fraudulent practices. The $4.85 million penalty is accompanied by requirements for Nuvei to establish robust merchant vetting procedures going forward. This settlement underscores several compliance principles that extend well beyond payment processors: Know your business partners. The FTC is holding intermediaries accountable for the conduct of the merchants they serve. This "know your customer" principle - long established in banking through Bank Secrecy Act and anti-money laundering regulations - is now being enforced more aggressively in the broader payment ecosystem. Businesses that accept payments through third-party processors should understand that their processor's compliance posture directly affects their own risk exposure. Ongoing monitoring, not just onboarding. The allegations suggest Nuvei's failures were not limited to initial merchant screening but extended to ongoing transaction monitoring. Modern compliance frameworks increasingly require continuous risk assessment, not just point-in-time checks. This aligns with evolving requirements under PCI DSS 4.0, SOC 2, and the FTC Safeguards Rule itself, all of which emphasize continuous monitoring and regular risk reassessment. Willful blindness is not a defense. The FTC's language - that Nuvei "knowingly" processed for fraudulent merchants - signals that regulators will not accept claims of ignorance when red flags are present. This principle applies across compliance frameworks: HIPAA, NYDFS Part 500, and the Gramm-Leach-Bliley Act all impose affirmative obligations to investigate and respond to indicators of potential violations. The FTC Safeguards Rule: current State and enforcement trends. The FTC Safeguards Rule, which applies to financial institutions under the agency's jurisdiction, underwent significant amendments that took full effect in June 2023. The updated rule requires covered institutions to: * Designate a qualified individual to oversee the information security program * Conduct periodic risk assessments * Implement multi-factor authentication for any individual accessing customer information * Encrypt customer information at rest and in transit * Maintain an incident response plan * Implement secure software development practices * Conduct annual penetration testing and vulnerability assessments The Nuvei settlement demonstrates that the FTC is moving beyond guidance and into active enforcement. Financial institutions, payment processors, and businesses that handle consumer financial data should expect heightened scrutiny of their security programs. Cross-Framework implications: when one violation triggers multiple exposures. The Nuvei case also illustrates how compliance failures in one area can create cascading liability across multiple frameworks. A payment processor that fails to screen merchants properly may face: * FTC enforcement under Section 5 of the FTC Act and the Safeguards Rule * PCI DSS violations if fraudulent transactions compromise cardholder data * State-level enforcement under consumer protection statutes and data breach notification laws * Civil litigation from affected consumers and business clients * Reputational damage that affects customer trust and market position For businesses subject to multiple frameworks - a healthcare provider that accepts credit cards (HIPAA + PCI DSS), a financial services firm operating in New York (NYDFS Part 500 + FTC Safeguards), or a defense contractor (CMMC + FTC) - the interconnected nature of these requirements means that a single control failure can trigger violations across the board. Practical action steps for small and mid-sized businesses. Whether you're directly subject to the FTC Safeguards Rule or simply want to align with emerging regulatory expectations, here's what to prioritize: Immediate actions (next 30 days). * Review your payment processing agreements. Understand what fraud monitoring and merchant screening your processor performs. If you're a merchant, ensure your processor's compliance program is robust. If you use a processor, verify they're meeting their obligations. * Audit third-party vendor risk management. The Nuvei case is fundamentally about vendor accountability. Review your vendor risk assessment process for all critical service providers, especially those handling customer data or financial transactions. * Document your information security program. If you haven't already designated a qualified individual to oversee information security, do so now. This is a hard requirement under the FTC Safeguards Rule and a best practice under virtually every other framework. Medium-Term priorities (next 90 days). * Conduct or update your risk assessment. Identify where customer financial information flows through your systems, who has access, and what controls protect it. This assessment should inform your security roadmap. * Implement or verify multi-factor authentication. MFA for any system accessing customer information is non-negotiable under the updated Safeguards Rule and is rapidly becoming table stakes across all frameworks. * Schedule penetration testing and vulnerability assessments. Annual testing is required under the Safeguards Rule. Many organizations also need this for SOC 2, PCI DSS, and NYDFS Part 500 compliance. Ongoing compliance practices. * Establish continuous monitoring. Move beyond annual assessments to ongoing log review, security information and event management (SIEM), and regular vulnerability scanning. * Update incident response plans. The FTC expects covered entities to have documented, tested plans for responding to security events. Review and tabletop-test your plan at least annually. * Train your team. Security awareness training should cover fraud indicators, social engineering tactics, and proper handling of customer information. Make it relevant to your staff's actual roles. The broader regulatory landscape in 2026. The Nuvei settlement doesn't exist in isolation. It's part of a broader trend of aggressive regulatory enforcement across cybersecurity and data protection: * SEC cyber rules now require public companies to disclose material cybersecurity incidents within four business days and to provide annual disclosures about cyber risk management * NYDFS Part 500 continues to evolve, with recent amendments strengthening requirements around governance, access controls, and incident response * CMMC 2.0 implementation is proceeding for defense contractors, with certification requirements phasing in throughout 2026 and 2027 * State privacy laws continue to proliferate, with comprehensive frameworks now in effect in more than a dozen states Businesses that take a reactive, compliance-checkbox approach are finding themselves exposed. The organizations that fare best treat security and compliance as integrated business functions, not afterthoughts. Building a resilient compliance posture. The lesson from the Nuvei settlement is clear: regulators expect businesses to take affirmative steps to prevent fraud and protect customer information, and they're willing to impose significant penalties when those steps are inadequate. For small and mid-sized businesses, this means investing in security controls, conducting regular assessments, and maintaining robust vendor management programs. Compliance isn't about checking boxes - it's about building systems that actually reduce risk. When your security program is designed around real threats and genuine controls, regulatory compliance often follows naturally. If your organization needs help navigating the FTC Safeguards Rule, conducting required penetration testing, or building a compliance program that spans multiple frameworks, Vici Tech Solutions can help you develop and implement a security posture that meets regulatory requirements and protects your business. Worried about the threats you just read about? Vici Tech Solutions helps businesses across the US find and fix vulnerabilities before attackers do. Explore its penetration testing services or talk to Vici Tech Solutions LLC about your security posture.