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Auto Club Group

AAA member association for roadside, insurance and travel

Leadership Development Program

Business & StrategyConfirmed live in the last 24 hours
Full-timeSteele Creek, Charlotte, NC, USA$55k - $80k /yr

About the Job

Requirements

  • A high school diploma, GED, and/or technical school certification is required.
  • A valid driver's license is required.
  • At least two years of leadership experience, including managing direct reports and delivering face-to-face customer service, is required.
  • Strong business and financial acumen is required, including the ability to analyze performance, identify opportunities, assess risks, and make sound business decisions.
  • The candidate must be able to lead teams, build effective partnerships, and achieve results through collaboration and accountability.
  • The candidate must take initiative, think strategically, and align decisions with organizational goals.
  • The candidate must communicate effectively and build productive relationships with leaders, peers, employees, partners, and customers.
  • The role requires standing, walking, reaching, grabbing, lifting, and carrying automotive parts and equipment averaging up to approximately 80 pounds, and working on one's feet for the entire shift in a concrete facility.
  • The candidate must be able to work in heat; some locations do not have air conditioning.
  • A bachelor's degree is preferred.

Responsibilities

  • Manage daily Car Care operations, including financial performance, payroll, expenses, inventory, staffing, and shop efficiency.
  • Monitor sales and financial results and implement action plans to achieve performance and profitability goals.
  • Recruit, develop, schedule, coach, and manage employees to maintain productivity, quality, and customer service standards.
  • Partner with Area and Regional leadership on hiring, compensation, promotions, performance management, and terminations.
  • Deliver a positive customer experience by resolving concerns, addressing complaints, and identifying opportunities to meet additional member and customer needs.
  • Maintain a safe, compliant workplace by enforcing safety standards, investigating incidents, and implementing corrective actions.

About the Company

Auto Club Group

AAA member association for roadside, insurance and travel

Auto Club Group is a nonprofit AAA member association providing roadside assistance, insurance and travel services through regional clubs and related businesses. Members pay annual dues for help with vehicle breakdowns and access to discounts, while the group's insurance companies and agencies sell coverage for cars, homes and other needs. Its travel services help members arrange holidays, cruises and tours, and its financial offerings include banking products provided through partners. The organization also promotes traffic safety and advocates for motorists within the wider AAA federation. With operating roots dating to 1901, Auto Club Group is headquartered in Dearborn, Michigan.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dearborn, MI
Founded
1901

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