Société Générale de Surveillance

Testing, inspection, and certification services globally

Minerals Coordinator

Business OperationsConfirmed live in the last 24 hours

Full-timeMaputo, MozambiqueNo salary listedIn-person

About the Job

Requirements

Familiarity with ISO 9001, ISO 14001, ISO 45001, and ISO 17025.
Proficiency in Portuguese and English.
Practical user-level knowledge of Microsoft Word, Excel, and PowerPoint; CRM system knowledge is an advantage.
An Honours degree in Geology, Mining, or another related area.
Five years of proven experience, including at least two years in a similar position.
Good verbal and written skills and the ability to communicate at all levels.
Planning, organizational, and administration skills, including filing and maintaining records.
Ability to work effectively with minimal management guidance or supervision.
Commitment to achieving high performance and to the organization’s objectives; goal- and results-oriented; integrity; perseverance; flexibility; self-motivation; enthusiasm; and ability to work as part of a team and handle new or unusual situations.

Responsibilities

Coordinate and monitor all day-to-day operations of the Department.
Review and approve all internal reports issued at the Division.
Establish the necessary instructions and documents to perform services.
Ensure implementation of the company’s quality management system at the Division in coordination with the Line Manager.
Ensure regular file processing, from nomination to invoicing.
Follow up with the Line Manager to resolve discrepancies observed during service execution.
Monitor and resolve customer complaints together with the Line Manager.
Serve as the interface between the company and customers.
Identify inspectors’ training needs to update their service execution skills, in line with the Division Manager.
Identify and evaluate responsibilities and descriptions of teamwork, and monitor performance.
Ensure application of the group’s code of ethics and good conduct.
Prepare and coordinate the calibration program or plan for equipment.
Prepare and review work standards and procedures.
Perform additional tasks delegated by the superior to assist in achieving the Division’s objectives.

Desired Qualifications

Knowledge of CRM system programs is an advantage.

Descrição do emprego

Main Responsibilities and Tasks:

Coordinate and monitor all day-to-day operations of the Department;
Review and approve all internal reports issued at the Division;
Responsible for establishing necessary instructions/documents to perform services;
Ensure the implementation of the company's quality management system at the Division in coordination with the Line Manager;
Ensure regular file processing, from nomination to invoicing;
Follow-up with the Line Manager to resolve discrepancies observed during the execution of services;
Monitor and resolve any customer complaints, together with the Line Manager;
Interface between the company and customers.
Identify inspectors training needs to update their service execution skills, in line with Division Manager;
Identify and evaluate responsibilities and description of teamwork and monitor performance;
Ensure the application of the group’s code of ethics and good conduct;
Prepare and coordinate the calibration program/plan for equipment;
Prepare and review all work standards and procedures;
Perform all additional tasks that are delegated by the superior to assist in achieving the Division objectives.

Familiar with ISO's 9001, 14001, 45001 and 17025.
Proficiency in Portuguese and English.
Practical computer knowledge from the user's point of view of MS Word, Excel, PowerPoint, CRM System programs (is an advantage).

Qualificações

Education and Competence:

Honor's Degree in Geology, Mining or other related areas.
Five (05) years of proven experience, at least two of them in a similar position.
Good Verbal & Written skills, and the ability to communicate at all levels.
Flexible, self-motivated, and enthusiastic.
Excellent planning and organizational skills.
Excellent administration skills including filing and maintaining records.
Able to work effectively with minimal management guidance/supervision.
Personal commitment to achieving high performance within the workplace.
Goals and results orientated.
Comitment with Integrity.
Have team spirit and ability to deal with new and unusual situations.
Commitment to the organization’s objectives;
Persevering.

Informação adicional

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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