Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re hiring an Application Engineer!

Xylem (XYL) is a leading global water technology company committed to developing innovative and smart technology solutions to the world’s water and energy utility challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services, and agricultural settings. With its November 2016 acquisition of Sensus, Xylem added smart metering, network technologies and advanced data analytics to its portfolio of solutions for water, gas and electric utilities. Headquartered in Rye Brook, New York with 2016 revenue of $3.8 billion, Xylem does business in more than 150 countries through a number of market-leading product brands. The Company’s nearly 16,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions.

Sensus, a Xylem brand, helps a wide range of public service providers – from utilities to cities to industrial complexes and campuses – do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. Learn more at sensus.com and follow @SensusGlobal on Facebook, LinkedIn and Twitter.

The Role: Sensus, a Xylem brand, seeks to hire a technically skilled customer oriented Applications Engineer. This position will provide the technical leadership in helping utilities, municipalities, and utility co-ops deploy wireless metering infrastructure and meters along with our proprietary Regional Network Interface software. Also responsible for delivering a system solution that is optimized, reliable, and flexible that provides advanced measurement, data collection, analysis and control capabilities and helps our customers improve operational efficiency while reducing their environmental impact. This position is remote based in the US.

Essential Functions:

Technical customer interface working with Project Management.
Conducts in depth database monitoring and analysis for Sensus Regional Network Interface data streams.
Responsible for system integrations & analysis for the Sensus FlexNetSystem.
Troubleshoots highly complex system level issues that encompass system configuration, hardware, firmware, and software.
Monitor system hardware and software for proper delivery of data for customer operations.
Assist customer to optimize the system information requirements for their business processes.
Provide feedback to design and development engineering for product improvement.
Engage development engineering in system troubleshooting as required
Work with Field Sales teams, value added resellers, and distributors to deliver fully functional, configured, operational system that meets all of our customers Service level agreements.
Develops bash shell/Perl Scripting as required.

Minimum Requirements:

Bachelor’s degree in Engineering or Computer Sciences; or 3 to 5 years of equivalent experience is required.
Experience in design, development, or system engineer role.
Experience in the utility or telecommunications considered a plus.
Must have Perl and/or Unix shell scripting.
Mid-level Unix and Windows administration experience.
Recent Mid-level SQL experience (MS SQL, Postgres, and Oracle).
Solid understanding of telecommunications concepts (CPE, backhaul, POTS networking).
Solid understanding of basic networking concepts (ping, ssh, telnet, ftp, traceroute, etc.).
Ability to work independently with little direction and also be a team player.
Self-directed, excellent analytical and troubleshooting skills.
Superior communication and interpersonal skills are a must.
General background in RF technologies.
Familiarity with SalesForce.com for customer service considered a plus.
Willing to travel up to 50% at times

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
Standard weekly job hours: 40 hours

Xylem does not provide Visa Sponsorship for this position.

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Salary range:

$0.00 - $0.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees’ well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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